A tired out looking place which would be fine if the staff showed any interest.
Arrived-they had no details of our booking(after a long drive fromBoston, a bit dispiriting). They found us a room but could barely lift their eyes from the screen to communicate. There was a wedding going on so no restaurant and no bar(no one had adised of this either)
The room had a spongy carpet that might have been a sentient life form. The pool tiles had been papered over above the water line-not much of a makeover. There was an annoying mouthy, drunk woman at the poolside f'ing and blinding in front of my teenagers (from the wedding-cos we couldn't get a drink) so we left the pool.
The whole place could have been so much nicer-it was the overall attiude.
The breakfast was very basic but as included in the price just ok. They also favoured disposable cutllery and plates-another downer.
Overall this should not be in the Thomas Cook brochure and I will be telling them about it.

...this hotel was a big mistake! Everything is dirty in this hotel, in our guest room we had to walk on our flipflops because we didn't want to walk on our bare feet on the filthy carpet! in te bathroom you stuck on the floor... The pool is not wat it looks on the internet! the outdoor pool was cloosed and only the indoorpool was open but the smell of the water was so terrible, don't bother.
At breakfast all the tables were a mess, and there was one woman of the hotel telling to people to get their stuff and go elswere....I was suprised they did!

this hotel needs a cleaning and new carpet very badly!

At first glance, from outside, from about half a mile away- you might think that this is an impressive resort- don't be fooled. I guess they don't believe in landscaping and the gardens outside have taken on quite a wild look. As you enter- it doesn't look so bad. The front desk man was very slow at checking people in, but I was still optimistic. It isn't until you are making your way to your room that you question whether you are actually in a very cheap chain motel. The carpet on the floors could have used a cleaning in the 1980's. The walls are in very bad need of paint. As you enter the room you are greeted by more filth, very outdated comforters and garbage on the window sill that the cleaning lady did not remove. There is nothing appealing inside the room- it makes you want to get out very badly. The bathrooms could have definitely been cleaner- I basically didn't want to touch anything. More filth on the walls inside and comforters circa 1970. Even the common areas need updating. I took my Mom here for her 60th birthday- what a mistake!

Yes, the hotel is older and showing it's age. As my mom said "this place has so much potential". Well, as one who was a guest at this property the year it first opened, I can attest to the fact that the place does have a lot going for it. As other reviewers have stated, it is showing its' age and is desperate need of an overhaul. You can see that the current owners are making some changes, and gradually renovating. Some of these changes I openly question, like the decision to move the restaurant from the second floor overlooking the Killington Access Road and instead moving it to the former gift shop: a windowless room with about 10 tables. The bar is now located on the main level where two conference rooms used to be. I found this a better location. The free breakfast was a nice touch and is still in the location of the former restaurant.

The outdoor pool and hot tub were closed for renovation, which is probably much overdue considering their poor overall condition.

The common areas are the original and the carpets are really showing wear. The walls are currently undergoing a painting and I question the choice of sea green for the third floor level. The original brown was much less harsh.

We stayed in room 323. The rooms are quite spacious and so are the bathrooms. Again, the age is showing from the slip covered chair to the floral pattern bedspreads. The towels in the bathroom were stained and the toilet would constantly run unless the handle was shaken. There was grout pieces on the bathroom floor which were also on the carpeting of the room outside the bathroom door.

There was A/C in the room, but the weather allowed the windows to be opened. There was quite a bit of street noise from the Killington Access Road, and considering the traffic is much lower in the summer, this could be a noise factor in the winter months.

Really, the design of the building is beautiful. The location can't be beat regardless of what season one visits. The staff were friendly and helpful, but the whole place badly needs an investment of money to refurbish everything from the rooms to the common areas. Considering the $61 we paid on Priceline ($74.91 with taxes/fees), it is doubtful this will happen any time soon.

I was pleasantly surprised when I discovered the free wi-fi internet available in all guest rooms and public areas. This was a nice feature considering that so many hotels charge an enormous daily rate for such a service.

That said, I keep returning to this hotel year after year. It has a cottage feel in an idyllic setting.