My husband and I stayed at Fitch Hill on our trip through New England. We selected it because of the location, close to Stowe but away from the busyness, as a base to explore this area of Vermont. The house is on a quiet street and surrounded by yard and woods behind it, and is, indeed very quiet and serene. It is a lovely old farmhouse, attractively decorated and full of amenities.
Julie has thoughtfully furnished the public areas with books and brochures on the area, and our room had a selection of Vermont and New England magazines. Warm cookies and hot water for cocoa or hot tea awaited us when we arrived and a Keurig coffee maker was available upstairs for whenever we needed it. Also, bottled water and canned soft drinks were ours for the taking, as well as a carafe of cream sherry in the room. A computer for guests is available upstairs, and there is free wifi if you have your own computer. An assortment of personal items were available in our bathroom (shampoo, lotion, toothpaste, etc.), white terry bathrobes hung in the wardrobe, extra pillows, blanket and an afghan were readily at hand----in short, Julie is a wonderful hostess who has thought of everything a guest might need.
That is the positive of our visit, however perhaps due to our choice of room, it was not a great stay. We selected one of the least expensive rooms, The New York room. It is located at the top of the stairs, so you hear everyone coming and going up and down the steps, and feel that they can hear you, also. And, the coffee maker and computer are just outside the bedroom door, and we could hear people talking as they used these. The bedroom itself was small, containing a queen bed with firm but comfortable mattress,two straight wooden chairs, a wardrobe to hang clothes, and small bedside tables. The sink was located in the bedroom, which could be a problem if one person likes to get up and dressed early. But the most uncomfortable part of the room was the bathroom---it was tiny, tiny, tiny!! You have only about a foot between the toilet and the shower---very tight quarters for drying off!
One of the most important parts of a B&B is the breakfast, and we can not give very high marks for these. Both days, we had cold muffins which tasted as if they came from a store, fruit which was mostly grapes, and then a small serving of the main course---french toast one day, only one small piece, and we can't remember the other meal. Everyone could set their own time to eat, so there was not much opportunity to meet the other guests.
Julie is doing a lot of things right, and we appreciated all the extras, but better breakfasts would raise our rating. Also, I advise travelers to call and talk to her about the rooms so that you know what you are getting instead of choosing from the online descriptions----a different room would have improved our stay tremendously.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 October 2010
We appreciate the feedback. We are disappointed that you were unhappy with the breakfast as we usually receive compliments on our breakfasts. Be assured, the muffins are made fresh from scratch each morning. The french toast you wrote of must have been our Apple French Toast, a newer recipe we began serving this fall to take advantage of fresh Vermont apples newly in season. We will rework that recipe to provide a larger portion size. The "fruit that was mostly grapes" would have been a fruit salad of grapes, blueberries, mandarin oranges, and apples, and you would have been served either Fresh Apples with Vanilla Yogurt, Cinnamin Cooked Apples, or Heavenly Bananas on the other morning along with an egg casserole served in an individual ramekin with toast from home-made bread.
If part of you vacation expectations and enjoyment is to have a chance to meet and chat with other guests, ask us when others are having breakfast. We serve guests at the guests' preference to best serve each individual / couple. If you've ever missed breakfast because you've needed to start your day earlier or starved waiting for it to be served, we think you will appreciate our flexibility.
The New York Room is at the top of the stairs and is a smaller room, hence its being a less expensive room. In order to provide a private, en-suite bath, it was installed in the closet and is the smallest bath of all the rooms. For $10 more per night, the Vermont Federal Room has a closet bath with more space and the Massachusetts Room has a large, newly renovated bath.
We already have plans to move the coffee maker down the hall away from the room doors later this winter. A new "butler's" kitchen with microwave, sink, and cabinets for wine glasses, dishes, etc., will provide these amenities, similar to those already in the suites, for guests staying in the four regular rooms and is part of our recent renovation of the bathrooms for both the Massachusetts Room and the New Hampshire Suite.
We continually work to increase the sound insulation in the inn to try to prevent guests being disturbed by others. We have filled the walls with insulation, but even in purpose-built lodging, the doors let noise in from the halls, and many people don't realize how loud they are being.
We hope that we are setting a good standard for our innkeeping, but know that there are always ways to improve the experience for our guests. We also appreciate that in spite of some issues, this reviewer still gave us an above average rating and would recommend us to their friends.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC