Decor, location...standard for a Quality Inn. But other factors should be considered. Let me list some of them: 1) the room bathroom was not clean when we arrived, 2) the cleaning staff does the minimum or misses items ( eg. Forget to replenish the coffee, cups, bathroom amenities), 3) they were always in a hurry to get us out of our hotel room in the morning, 4) breakfast had many health concerns, such as apples and bananas moldy and dripping, skins split open (I threw some in the trash-dripping-one morning just to get new ones...but two days later the bananas looked terrible again), milk was at or past the expiration date, sausages and eggs were old (new product was mixed with the old and dried out), the coffee was weak and not refilled regularly...you probably get the picture...
We endured the stay as we were visiting our son in the area, but this place needs a wake-up call.
Room Tip: Go to another inn- this one charges plenty and the money is wasted.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 January 2012
Thank you for bringing your concerns to our attention. At the Quality Inn Colchester, we strive to provide our guests with the most comfortable accomodations possible, as well as our best services and amenities. We would like to take the time to apologize for any inconvenience your experience with us may have caused, and ensure you that your feedback has been heard. Our maintenance and breakfast staff are now working hard at taking the neccessary steps towards correcting these issues. We appreciate your business as well as your feedback, whether positive or negative, guest comments are the best way for us to make room for growth and improvement. We thank you again for choosing the Quality Inn of Colchester, and hope that you will stay with us again so that we can better serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC