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Castle Hill Resort And Spa – reviews, photos

3.5 of 5
2910 State Route 103, Junction Routes 103 & 131, Cavendish, VT 05142
Hotel amenities
Castle Hill Resort And Spa
Ranked #1 of 2 hotels in Cavendish
4.0 of 5 stars 144 Reviews
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144 reviews from our community

What travellers say about this hotel
  • Hot tub(5)
  • Outdoor pool(5)
  • Great Place(3)
  • Very good(3)
Traveller rating
    66
    27
    20
    13
    18
Only show reviews for Family (14) | Couples (94) | Business (4)
Date Rating
Northbridge, Massachusetts, United States
1 review
2 helpful votes 2 helpful votes
“Overwhelming Fantastic!!”
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

After booking our stay for this past weekend, I briefly reviewed previous reviews and was weary about some of the negative ones. To ensure that we, in fact, did stay in the actual castle we got there rather early, 2:30pm, check in is actually at 3 but they still provided us with our room. I was emensly entrigued with the architecture and the interior decor, I felt like I went back in time by at least 100 years! Beautiful woodwork throughout the main floor. Our room was very comfortable, I especially loved the specially made comforter for our king size bed with plenty of big fluffy pillows. The bathroom had a great jacuzzi tub, which we endulged in several times. I wish they would have left more k-cups for the Keurig machine in our room, more caffeinated coffee...... The only reason I did not give it a 5 star rating is because we did not take part in dining here or the Aveda spa and outdoor pool. I will definately stay here again, next time I'm hoping to stay longer then a 2 night stay. Staff was very friendly and helpful. The library completely original, I was dying to take out a book just to feel the texture and read a little, just because..... unfortunately and with good reason you cannot touch the books, they are historical to the house!!

Room Tip: Be sure that when you book in the Castle that you actually stay at the Castle. We spoke with many l...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sherry M about Castle Hill Resort And Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roslindale, Massachusetts, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great accommodations, terrible food”
3 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Overall, we had a great time at the Castle Hill Resort. Our room was lovely, the bed comfortable, the spa was nice, we loved using the heated pool and the hot tub. The fireplace in the library was a great place to get a drink and read for a bit before dinner. If I were rating just the Castle, I'd give it s 4.5.

But- the dinner was really, really disappointing. We love food and enjoy going out, but don't usually drop over $150 on dinner for two. Naturally, we were expecting something very special. The food so mediocre, even *bad.* I can't believe that they get away with charging over $50 for those prie fixe options. So, so disappointing. Now we know, and we hope to spare you- we suggest you grab a pub dinner in town and save the big bucks for a place you know won't let you down!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mia D about Castle Hill Resort And Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holyoke, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The most romantic stay”
5 of 5 stars Reviewed 7 January 2012

we stayed in room #8 in the Castle. It was beautiful and the whirlpool was excellent. We spent alot of time in the hot tub and heated pool. We had massages and they were the best we have ever had. The food was excellent but expensive. Tom played the piano and that was great he is full of life at age 82 very charming to talk to. I wish we could of stayed longer. We purchased a discount rate on Groupons and it was well worth the $100. The rooms and the building were beautiful. We plan on going back next year.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Reno294 about Castle Hill Resort And Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Disappointing”
2 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

My husband treated us to a 3 night stay for the New Year at the Castle. Our check-in day was Friday, December 30th. He had requested “early check-in” and when we arrived around 1:30ish, we were happy to see that our room was ready and we could begin our mini-vacation. My husband also had booked a couples massage for us about 2 weeks prior to our arrival. He spoke directly with someone at the spa and made the appointment for Sunday, January 1st at 4:00. The person he spoke with at the spa told him they had plenty of openings on that day and even asked if he and I would mind a male masseuse to which my husband said we didn’t care who gave the massage. When we arrived up at the Castle after checking in down the hill at the Pointe, we were brought up to our room (we stayed in a suite – rooms 1 and 2). The room(s) was nice, plenty of space with the bedroom separate from the living room. The bathroom was sort of a culture shock for me as I am not used to the old fashioned chain pull toilet or a claw foot tub. I was kind of disappointed for the amount of money they charge for a room to see the numerous, large cracks in the bathroom floor. We did not eat dinner our first night at the Castle instead choosing to visit Sam’s Steakhouse. The food was good but I advise getting there when they first open as they do not take reservations and the place gets mobbed. My husband made us reservations for New Year’s Eve dinner in the restaurant at the Castle because we thought that would be most convenient and safe since we had planned on having some drinks with dinner. Each time we went out we kept checking to see if they would post a menu for dinner that evening but the only menu ever left out was their regular dinner menu so we went into our dinner blindly. The restaurant had 2 seating’s and we opted for the later seating which began at 9:00. We were brought to our table and handed our menus. After reading the menu (which was very difficult due to the extremely small print and low light room we were in), I looked up at my husband and said “what are we supposed to eat?” The menu was completely disappointing for two very simple meat and potatoes people. The menu was a four course meal with 3-4 choices from each category (appetizer, soup/salad, main course, dessert). Our waitress was not very accommodating especially after she was surprised to hear I did not want an appetizer because I did not like any of the choices but yet offered no alternative as I had heard the other waitress in the room offer to her tables. She actually didn’t warm up to us until she realized that we were ordering multiple drinks and given the price of them for the size of the drink, she knew they would bump up the bill total. Now I realize this was New Year’s and everyone bumps their prices up and gives less but the drinks were the size of a shot glass and they were $10 a piece! Two sips and these drinks were done. The only dinner choice my husband and I remotely liked was the Beef Wellington. I love filet mignon but not mushrooms so both my husband and I picked the meat out of the pastry and ate just the filet. The Beef Wellington was served with a couple asparagus pieces, one carrot piece and some kind of squash-like stalk and a dollop of mashed potatoes. The filet was a good size but as far as the potatoes, come on! The dessert choices were nice and actually the white/dark chocolate mousse dessert that I had was excellent. As I mentioned earlier, we had no idea what the menu was or what the cost was going to be but since it was New Year’s we knew to expect inflated prices but when the bill came and we saw that the food was $95 per person I was shocked. With the bar bill and tax our bill was $300.00. I cannot believe they would charge $95 per person along with charging $10 per drink. Needless to say, we were extremely disappointed and shocked. To cap all that off we headed back to our room where we proceeded to listen to the people in the room above us move furniture around at all hours of the evening/morning, etc. I am sure they weren’t moving furniture but that’s exactly what it sounded like went on for the three nights we slept there. My husband is fortunate enough to be able to sleep through anything, I however am not and the three nights sleeping there were not pleasant for me as every time I thought I might be able to fall asleep, they decided to either move the furniture or STOMP across the floor. It amazes me how rude people can be. On Sunday I was ready to go home but the only thing that kept me going was knowing we were scheduled for a massage that afternoon at 4:00. Around 3:45 we walked over to the spa to get ready for our appointment. We brought with us the appointment card given to us when we checked in two days prior. My husband gave the girl behind the desk our name and said we were there for a couples massage at 4. She said that she didn’t have anything in the computer for us and were we sure we had the right day. My husband said absolutely we had the right day and even told the girl that whoever he made the appointment with asked if we would mind a male masseuse. She was apologetic and we were able to get the massage credited back but needless to say, we were not very happy as we were both very much looking forward to the massage. When we got back to the room our phone rang and it was someone from the front desk calling to let us know that they had an opening for one and my husband was like “no thank you, what are we going to do with one appointment when there are 2 of us?” so instead they brought up to our room a bottle of wine. I could not wait to the next morning to get home as I had enough of everything. One thing I haven’t mentioned is the lack of HOT water in the bathroom. We never had hot water in the sink the whole time we were there and the shower? When I attempted to take a shower on Saturday prior to dinner, I had to let the water run for a good 15 minutes before lukewarm water came out and my poor husband had to hurry right after me to get what was left of the lukewarm water before his turned totally cold. We couldn’t take a shower at all on Sunday because the water would not turn warm/hot no matter how long I waited. Amazingly, someone was looking out for us because on Monday morning (the morning we were leaving) we had enough hot water for us both to take a nice shower. I am glad that my husband and I were able to get away for some time alone, I just wish our stay at the Castle was a little nicer for the price my husband paid for the three nights.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask petals1999 about Castle Hill Resort And Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Should have been better”
4 of 5 stars Reviewed 31 December 2011

We rented a 3br 4 bath, 2 story condo for Christmas week. It was very expensive and was missing promised amenities like maid service, robes, soap in all the bathrooms and the kitchen was not well stocked with cooking equipment. We were a short drive to the spa and indoor pool. The rooms were spacious and there was a nice porch. 2 of the tv's were pretty old. It was a nice place but for the $$$ we expected better.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask familywith2kidsNj about Castle Hill Resort And Spa
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Additional Information about Castle Hill Resort And Spa

  • Castle Hill Resort
  • Castle Hill Hotel
Address: 2910 State Route 103, Junction Routes 103 & 131, Cavendish, VT 05142
Price range (per night):* INR13,274 - 28,229

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