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Hilton Burlington – reviews, photos

3.5 of 5
60 Battery Street, Burlington, VT 05401
Hotel amenities
Hilton Burlington
Hilton Burlington
Hilton Burlington
Hilton Burlington
Hilton Burlington
Hilton Burlington
Ranked #2 of 9 hotels in Burlington
3.5 of 5 stars 345 Reviews
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345 reviews from our community

What travellers say about this hotel
  • Lake champlain(20)
  • Very nice(11)
  • Church street(10)
  • FREE parking(6)
  • City view(5)
  • Pool area(5)
  • Hot tub(4)
  • Flat screen(4)
  • Internet access(3)
  • Best part(3)
Traveller rating
    82
    103
    89
    46
    25
Only show reviews for Family (73) | Couples (127) | Business (64)
Date Rating
Senior Contributor
40 reviews 40 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
“Excellent hotel, surpassed expectations for a reasonable price”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We arrived at the Hilton after having negotiated a better rate directly with the hotel. The people at the reception desk could not have been nicer. After they told us that we could have taken our dog had we wanted to- as 80% of all Hilton's allowed animals, we signed up for the Hilton Honors program. They gave us a nice room with a king bed but it had no view so we asked for another room and they put us in a king room with a water view. The room was very nice, had a very comfortable bed and a modern big screen LG TV. In addition, they gave us free WIFI which they usually charge for- as a perk for having signed up for the Honors program. In addition, the manager sent us a bottle of PInot Noir with two wine glasses and a cork screw. Again to thank us for signing up for Hilton Honors. We were even more impressed. We will be pleased to visit Hilton's in the future and were overjoyed to receive such great customer service which is rare in a time when everyone nickles and dimes you for everything and you are lucky if you get any service at all.

Room Tip: Ask for a room facing the water.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff Webb, General Manager at Hilton Burlington, responded to this review
13 February 2012
Thank you for letting us know about the great stay you had with. I know you will enjoy the Hilton Honors program as it is the best in the hospitality business. We hope to see you again soon.

Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
buckscounty.PA
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great Location, views”
4 of 5 stars Reviewed 4 February 2012

We stayed in Rm 317 which had a view of Lake Champlain. The Hilton is in a very convenient location-we could walk to everything. Sunday parking is free and the front desk is very helpful.

My only complaint was the bed was on the soft side and there was no breakfast-only in-room coffee.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff Webb, General Manager at Hilton Burlington, responded to this review
8 February 2012
Thank you for taking the time to review your stay with us. We are fortunate to be in such a great location. Burlington is a walking and biking town and it is nice to park your car and not have to worry about the hassle. Thank you for the great pictures as well.


Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Hockey Weekend from Hell”
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Checked into the Hilton Burlington VT, I have three small children staying with me, When I made the reservation I was not informed of a large kids hockey convention, and I didnt appreciate being on the same floor with rowdy kids..next door neighbours loud and rude...No movies on the cable for my kids to watch..was not told the movie system didnt work..general cleanliness of hotel poor....Service in restaurant was good. When I complained to the front dest..was offered free breakfast with no real empathy....pretty sad.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff Webb, General Manager at Hilton Burlington, responded to this review
18 January 2012
Thank you for reviewing our hotel on Trip Advisor. I apologize for the noise caused by the youth hockey teams we had staying with us this past weekend. More concerning is the lack of attention that you received from my team. If you would be kind enough to contact me I would like to discuss how I can make up for this unpleasant experience.

Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 helpful votes 2 helpful votes
“3$ hour for internet, what jerks”
2 of 5 stars Reviewed 17 January 2012

The hotel was good, rooms average size, newly renovated, and the pool and hot tub was nice. It was super cold that weekend and we were jammed inside. I called and asked what the deal with the internet was, told them there was no way I was paying 165$ for a room and them paying for internet on top of that. I was told there is free internet in the lobby. While either the wireless was down, or they wanted me to cram into the business center.

Get with the times hilton, and don't rip me off for no reason.

Next time I am gonna stay in a small inn, much nicer, and free breakfast there too.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask michaellToronto about Hilton Burlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff Webb, General Manager at Hilton Burlington, responded to this review
18 January 2012
Thank you for taking the time to review our hotel. I would also like to thank you for letting me know your disappointment regarding our internet charges. We will take this into consideration and look at including these charges into our room rates.

Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Carlos, California
Senior Contributor
35 reviews 35 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Great location on the lake and near downtown”
4 of 5 stars Reviewed 7 January 2012

This was just an overnight stay. The place is ideally situated. It's far from luxurious, but is decent. I would recommend this place when staying in Burlington.

Room Tip: Access from the garage is on the Mezzanine level. I suppose you want a room on the south end of the...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff Webb, General Manager at Hilton Burlington, responded to this review
9 January 2012
Thank you for reviewing and recommending our hotel. I hope to have you back as our guest soon.

Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Burlington

  • Hilton Hotel Burlington
  • Burlington Hilton Hotel
  • Burlington Hilton
Address: 60 Battery Street, Burlington, VT 05401
Price range (per night):* INR11,090 - 16,915

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