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Holiday Inn Express Hotel & Suites – reviews, photos

2.5 of 5
100 Chickering Drive, Brattleboro, VT 05301
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Holiday Inn Express Hotel & Suites
Ranked #2 of 12 hotels in Brattleboro
3.5 of 5 stars 121 Reviews
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121 reviews from our community

What travellers say about this hotel
  • Front desk staff(4)
  • Flat screen TV(4)
  • Clean room(3)
Traveller rating
    35
    49
    15
    13
    9
Only show reviews for Family (37) | Couples (28) | Business (14)
Date Rating
Massachusetts
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Very nice but noisey”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

My husband and I booked a night away without kids. We wanted a jaccuzzi in the room so the king bed jaccuzzi suite was perfect. I would say this building was either newly built in the past 2 years, or completely updated. It was very nice looking with modern decor. The staff were very nice and professional. Check in only took a minute. Our room was on the first floor between the lobby and the indoor pool. It was average size. The bed was comfortable, but nothing special. The pillows were nicer than average. The bathroom was huge with the standard hotel hair dryer (you know...practically useless). Everything appeared clean. There was a microwave and fridge in the room which was nice. The best part was the jaccuzzi. It wasn't just a jetted tub in the bathroom. This was a HUGE truly 2 person jetted tub in the bedroom. Breakfast was free and included a small buffet. it was better than an average continental breakfast but again, nothing special. They had dry cereal, cinnamon buns, muffins, and bagels. They also had a pancake machine, already made eggs, and sausages.
My only complaint, and it could be a deal breaker for some customers was the lack of noise buffers. We could hear normal conversation in the room next to us. If someone was talking in the hall, you could hear them loud and clear. I have never stayed at a hotel with such little buffers. At 8:45am we hear the family across the hall checking out. I heard every word they said and they were talking at a normal volume. So there was no chance of us sleeping in.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
17 February 2012
Dear Guest,

Thank you for taking the time to write a review on TA. I apologize for the noise you experienced during your stay. Maybe next time you can ask for a room on a different floor. I'm happy you enjoyed our facility otherwise. We hope to see you and your husband soon!

Thanks,

Hershal Patel
BK Investments
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Value for the price”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I stayed at the Holiday Inn Express for the 2nd time in 2 years. They've upgraded the facilities - the pool was nice and a lot bigger than most hotel pools, breakfast was very good, the staff was extremely friendly, checkin was a efficient, rooms were clean, and the room size bigger than other hotels. I would definitely recommend staying at this hotel.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
17 February 2012
Dear Guest,

Thank you for taking the time to write a review on TA. We look forward to having you back!

Thanks,

Hershal Patel
BK Investments
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New York City, New York
1 review
2 helpful votes 2 helpful votes
“Lifesaving stay”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

I had a reservation to check in at Dec. 31, 2011 at the Holiday Inn Express at Brattleboro, VT. I was driving up from New York City at 3 am in the morning so that I can ski at Stratton VT Ski resort around 8 am so the drive took me 4-5 hours in the middle of the night.

Unfortunately as I was 2 miles away from the ski resort, it was raining and snowing and sleeting and the driving conditions were so dangerous that I skidded off the road and almost hit a tree. I was so scared to drive back because I could have died that night. I realized that I had to go back to the hotel and try to see if I can stay in the room even though check in time wasn't until 3pm. I was so tired, scared and traumatized to drive back but I had to get some sleep.

As soon as I got to the hotel, the entire hotel parking lot was full because it was a holiday weekend. I walked into the hotel and spoke with Sharon Simmiolkjier who was the working at the desk lobby. I told her my situation and how I know it was early to check in but can I possibly check in earlier. Without hesitation, she looked up the computer to check that my room type was available. She said that 1 room is available and that I can check in now without charge. OMG I was so happy, you do not understand, I drove up from NYC at 3 am in the morning in the middle of the night and it was slippery everywhere by the time I got into Vermont. I was scared, traumatized because I almost crashed into a tree, Sharon literally saved my life that day by letting me check in early and get some much needed rest without an extra charge. That was some great service, she was really nice and I could not have asked for better service. Thank you Sharon and Holiday Inn.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
17 February 2012
Dear Guest,

Thank you for posting your positive review on TA. It was our pleasure to assist you and we look forward to having you back!

Thanks,

Hershal Patel
BK Investments
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Branford, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“thanksgiving getaway”
5 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

i enjoyed staying at other Holiday inn's. so when we went to vermont thanksgiving weekend we stayed there. the staff was very freindly and helpful. the pool and the rooms were cleaned. the breakfast was good. i would be back and reccomand to others.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
11 December 2011
Dear Guest,

Thank you for posting your positive experience with us on TA. We look forward to seeing you soon! We will be upgrading our rooms in Spring 2012!

Thanks,

Hershal Patel
BK Investments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Comfortable and clean”
4 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

I have stayed here in the past and agree with prior reviews that this is your standard Holiday Inn Express. Our room was clean and the beds comfortable.
I only have one complaint: I called the hotel directly a few weeks prior to our arrival and inquired about a handicapped room however was told that this room type did not contain 2 beds. As I was traveling with my elderly mother I preferred 2 beds rather than one.
The breakfast was your standard fare however the coffee was very weak...
I would stay here again..

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
6 November 2011
Dear Guest,

Thank you for taking the time to write a review on TA. I apologize we do not have a handicapped room with 2 beds. However, we can put an extra cot in one of our King Handicap Rooms next time you come to visit us. We appreciate your business and we look forward to hosting you and your mother again!

Thanks,

Hershal Patel
BK Investments
Report response as inappropriate
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Additional Information about Holiday Inn Express Hotel & Suites

  • Holiday Inn Express Brattleboro
  • Holiday Inn Brattleboro
  • Brattleboro Holiday Inn
Address: 100 Chickering Drive, Brattleboro, VT 05301
Price range (per night):* INR6,553 - 10,698

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