We booked this room online for a July weekend when there seemed no other motels available. The first room we were assigned was infested with bugs. The beds were clearly infested with small bugs and ticks. I don't understand how the ticks got there--maybe a prior guest with a dog?

After complaining, we were given a second room that we checked out THOROUGHLY, and it was satisfactory.

We would like to advise you of an extremely bad experience this hotel which we booked on the Orbitz web site in order to attend a funeral. It was listed first on the site, the most reasonably priced and was the closest to where we had to be. However, to start it all off, the woman answering the phone at the motel when we called for directions from the same town did not speak English (only a word here or there) nor could she understand us, making it impossible to get directions from her. We ended up driving through many back roads, asking a number of different people for directions. When we finally arrived at the motor inn at approximately 5:45 p.m., we were shocked as to what it looked like compared to the pictures on the web site. My first reaction was “You have got to be kidding”. However, decided to reserve judgment until we went in. Well, it got worse - the room smelled, the phone did not work and we had to ask the woman 3 times to fix it - she kept saying 5 minutes, 5 minutes, and the toilet did not flush. I would also like to add that there were NO other vehicles in the lot so obviously all the rooms were vacant. We were finally able to call out to the funeral home for directions. The service was to be from 6-8. As we were running late by this point there was no time to spare if we were to make it to the service.

At the service we were given the number of a nearby Best Western and were able to book a room there. From the funeral home we returned to the motel (approximately 8:15 p.m.)and my husband went to the office to return the key and inform them that the room was disgusting and we would not be staying. He asked for something in writing stating that we indeed were not staying and she refused to give him anything – no receipt indicating time in or out– absolutely nothing. We just left as we needed to attend the reception at a family member’s home. When we checked into the Best Western at 10:56 p.m. we called the Orbitz customer service line. The service representative contacted the motel and stated our issue and requested a refund. The manager said he would not refund any money as they were not told that there was anything wrong with the room. The manager was not there at the either time that my husband was in the office and the woman couldn’t understand anything my husband said so that leaves us where? At this point we have our credit card disputing the charge.

At the service a family member told us of her experience with the same motor inn last year – “smelled like cat urine” her daughter had booked it off the internet also. They didn’t stay – nor was there money refunded. This motor inn is totally misrepresented -- falsely advertised. We would hate to think of the amount of other parties that have had the same experience and yet this motel continues to collect fees for rooms booked online and never actually had the guests stay due to the deplorable condition of the place!

Check the room before they swipe your card!!! Unfortunately I looked after and it was very smelly and dirty and maybe worth $30/night. I did get all but $25 refunded and I will never stay there again. New owners, place is falling apart. If you are coming off the appalachian trail and need a shower and bed, okay for you. If you are visiting Vermont and expecting a nice place to stay, forget it.

We stayed at this motel and had a few problems to say the least. On the first night we had no hot water so I just skipped my nightly shower. I figured with a lot of the rooms filled due to the peak fall foliage that the hot water was out when I wanted to take a shower. The next morning, the water was lukewarm at best. The morning we checked out, there was no hot water. I called the front desk and was given a key to another room to take a shower. There is no lights outside so the walk to find this room was difficult being I was mad and half asleep also. The heater in the room did not work and a portable heater was there to use. That unit had to be exchanged because it did not work properly. The permanate heater in the room leaked water soaking the carpet by the bed on our last night there. I complained to the owner and he said that he would refund 25 percent of each night and still has not done that. I would not recommend this property due to the upkeep of the unit and the grounds surrounding this property.