I am a bit biased toward Hampton hotels, as I use them often while traveling for business. This one was just okay.
It has a pretty good location, just off the highway and about ten miles from the airport. If you go under the highway, to the other side, there were stores and restaurants, but on the side that the hotel was on, there was nothing useful.
Be careful pulling into the parking lot. Both entrances have awful slopes to them and I scraped my car on them, even though I was trying to go slow.
The facility itself seems kind of old. You ever go to a place that you know is clean, but it doesn't seem clean? Like that. Hampton Inns are usually really clean and fresh feeling, but this one seemed a little darker than usual, and it just felt sort of odd in there. My room was clean, definitely. I don't know how else to describe it.
This facility was more expensive than they usually are. I've stayed in Hampton Inns for as little as $89 a night, usually they are $109 a night, plus tax, of course. This one was $124 plus tax, so I finished at $138.69. I'm not sure the value was there at that price.
The staff was friendly and courteous.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 February 2012
Thank you for your recent review of Hampton Inn Salt Lake City -North on TripAdvisor.
We greatly appreciate your feedback and we look forward to making the necessary improvements to enhance the guest experience at our hotel.
Thank you for your comments regarding the overall condition of the property. We are pleased to announce we will be undergoing extensive renovations within 2012. In the upcoming months we will be upgrading our lobby area to the Hampton Perfect Mix lobby and making a number of upgrades to the guest rooms and other areas of the hotel. Hopefully these extensive upgrades will entice you to try us again in the future.
We understand that you weren't 100% Satisfied with your stay. When it comes to guaranteeing your satisfaction, we're much more than lip service. Since 1989, All Hampton Inn's offer 100% Satisfaction Guarantee to each of our guests. Which includes; Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. I invite you to contact us to resolve this matter. Please contact Megan Day, our Assistant General Manager at (801) 292-1211 or megan.day@hilton.com
Thanks again,
Nicole Walker
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
