The woman at the front desk of this hotel is extremely rude and yelled at me for asking for a check in prior to three pm, This was AFTER she had guaranteed me that there was a room ready and I had already paid. I would NEVER recommend this to anyone based on the abuse by this woman to me. This woman has no business being employed for hospitality, and has no business yelling at the clientelle. I feel like this hotel should reimburse me as I didnt even stay here after being treated so badly by the Mexican woman working at the hotel front desk. Read through other reviews, other clients have had similar experiences, Do NOT waste your time here, any hotel staff that yells at customers should NOT have any business.
Room Tip: Do NOT waste your money here. Incredibly rude woman working front desk, and hotel management stand...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 December 2011
Thank you for your review of our Hotel. I apologize for the problems which you encountered and that. after several conversations with you we were unable to resolve the issues which which you brought up. We strive very hard to be professional and to take care of our Guest's needs. Obviously, in your case we failed to meet these standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC