Let me first state even though there were problems, the current manager, Jim, is outstanding in correcting problems and making things right. He is a credit to his profession.
First the good things: staff is great except for Samantha. Shower pressure is so wonderful, I actually miss it. It was a quiet room even though we faced parking lot, although pipes did make noise here and there, but nothing bothersome.
Beware there are no data ports. You must pay their charge for wi fi.
The channels were very limited,no guides except a Nov 08 movie channel guide.No pens, paper or envelopes in room.
The kitchen was unacceptably dirty. We went out to eat and I came back and scrubbed EVERYTHING down as this was the reason I choose these hotels,so I don't have to go out to eat if it is a long day.
No shampoo,conditioner or blow dryer in room, so ask at check-in BEFORE about to step in to shower.
I had never stayed at an Extended Stay before.They are better than some and not as good as others, and not as good as it could be. Other chains offer much more "homier" amenities that I think are worth paying just a few dollars more for such as vcr's and free movies, mini marts and bathroom rugs; especially for business travelers and families.
Sorry no photos, but simply, what you see on the sight is not what you get.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC