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Extended StayAmerica Salt Lake City/West Valley – reviews, photos

2.0 of 5
2310 W City Center Court, West Valley City, UT 84119
Hotel amenities
Extended StayAmerica Salt Lake City/West Valley
Extended StayAmerica Salt Lake City/West Valley
Extended StayAmerica Salt Lake City/West Valley
Extended StayAmerica Salt Lake City/West Valley
Extended StayAmerica Salt Lake City/West Valley
Extended StayAmerica Salt Lake City/West Valley
3.0 of 5 stars 9 Reviews
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9 reviews from our community

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Traveller rating
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azsunshine
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“A Real Toss Up....”
2 of 5 stars Reviewed 23 January 2009

Let me first state even though there were problems, the current manager, Jim, is outstanding in correcting problems and making things right. He is a credit to his profession.
First the good things: staff is great except for Samantha. Shower pressure is so wonderful, I actually miss it. It was a quiet room even though we faced parking lot, although pipes did make noise here and there, but nothing bothersome.
Beware there are no data ports. You must pay their charge for wi fi.
The channels were very limited,no guides except a Nov 08 movie channel guide.No pens, paper or envelopes in room.
The kitchen was unacceptably dirty. We went out to eat and I came back and scrubbed EVERYTHING down as this was the reason I choose these hotels,so I don't have to go out to eat if it is a long day.
No shampoo,conditioner or blow dryer in room, so ask at check-in BEFORE about to step in to shower.
I had never stayed at an Extended Stay before.They are better than some and not as good as others, and not as good as it could be. Other chains offer much more "homier" amenities that I think are worth paying just a few dollars more for such as vcr's and free movies, mini marts and bathroom rugs; especially for business travelers and families.
Sorry no photos, but simply, what you see on the sight is not what you get.

  • Liked — movie theatre across street, lots of restaurants around, close to grocery store
  • Disliked — Finding the kitchen too dirty to use
  • Stayed January 2009, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twin Falls, Idaho
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Dirty and discusting!”
1 of 5 stars Reviewed 19 January 2009

I would have been more comfortable sleeping on the floor, the mattress was so hard. I wish I had. Just before departing the following morning, I discovered an obvious human waste stain on the underside of the comforter. Do not and will never advise anyone to stay at this property.

  • Disliked — Dirty bedding
  • Stayed November 2008, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask mrbubba2u about Extended StayAmerica Salt Lake City/West Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“It met my expectations”
3 of 5 stars Reviewed 22 September 2008

I got what I paid for: a small clean room with barely any amenities. I was very happy with my stay. This place is even better than does motels with numbers on their names. I would definitely never take my wife there to celebrate our wedding anniversary. Of course if I wanted a better place, I would have paid more than $38 through PL.

  • Liked — Main factor: Price
  • Disliked — smell of smoking
  • Stayed September 2008, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask Mat1090 about Extended StayAmerica Salt Lake City/West Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Frnacisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Don't stay here”
1 of 5 stars Reviewed 29 December 2007

Room smelled, mattress was like a stone slab, towels were rough as sand paper and next to freeway. Not a place I'd recommend staying to anyone except someone need a roof out of the rain.

  • Stayed December 2007, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask checkersdad about Extended StayAmerica Salt Lake City/West Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springville, Utah
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
70 helpful votes 70 helpful votes
“About what I expected . . . okay, not great”
2 of 5 stars Reviewed 8 September 2007
1
person found this review helpful

I booked this hotel via Priceline.com for $33 plus $11 tax for a one-night stay. We were going to a concert in West Valley and wanted to spend the night there rather than have to drive home late at night. I usually have good results with Priceline, but I also usually use it to find 3- and 4-star hotels. However, the only hotels in the West Valley area are 2- and 2.5-star hotels. When I ended up with the Extended Stay America, I admit I was disappointed. Compared to the other 2-star hotels in the area (even on the same block), this hotel is inferior in features and, I would guess, comfort.

That said, since my husband and I were just looking for a place to crash after a late-night concert and I knew based on the hotel's Web site that this hotel is the most basic of all basic hotels, I wasn't actually disappointed by our stay. It was about what I expected, and it was okay. But would I stay again? Not if I could help it. There are better options out there for comfort, and it'd probably be worth paying full price for a better hotel instead of trying through Priceline to find the cheapest hotel deal like I did.

Here's what we liked: The location is good, close to the I-215 and within walking distance of the E-Center and numerous chain-style restaurants like Cracker Barrel, I-HOP, Chilis, etc. The room was clean. We used the fridge provided in the room (also provided, but which we didn't use: coffee-maker and coffee packets, toaster, microwave, stove top, some utensils and pans). Shower water was hot and plentiful.

What we didn't like: The hotel called our room a queen room, but the "queen" bed seemed small to me, more like a double. Snuggling closer to my husband was fine. What wasn't fine to me was that the bed only had two thin pillows, one per person. Being 8-months pregant, I tend to need a lot of pillow support when I sleep. I suppose I should have planned ahead and brought our own pillows, but I was surprised that the room didn't offer a spare pillow in the closet area like most hotels do. I did think ahead enough to bring our own shampoo and conditioner, since the hotel (as I suspected) doesn't provide any (just bar soap). The TV was smaller than in most hotels. The air conditioner was NOISY and woke us up during the night. Also, our "non-smoking" room, on the second floor, smelled like it may have once been a smoking room. However, the smell wasn't obnoxious enough that we noticed it all the time, mostly just when we first walked in the room.

The previous reviewer mentioned 2 great danes. Apparently, that tenant is still staying there because we met one of the great danes as we were checking out this morning. The girl behind the desk apparently asked the dogs' owner if one of the dogs could stay with her behind the desk today to keep her company while the owner went out. That dog was HUGE! The girl said off-handedly that she was worried he'd jump over the counter, he was so big. He seemed friendly enough, but still. The type of place that welcomes great danes to the front desk isn't my personal favorite place to stay.

Overall, for $44 we got what we expected. We got some sleep, but we won't be back.

  • Stayed September 2007, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask shanloraine about Extended StayAmerica Salt Lake City/West Valley
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Additional Information about Extended StayAmerica Salt Lake City/West Valley

  • West Valley City Extended Stay
  • Extended Stay West Valley City
Address: 2310 W City Center Court, West Valley City, UT 84119
Price range (per night):* INR3,473 - 4,761

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