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Crystal Inn West Valley City – reviews, photos

2.5 of 5
2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
Hotel amenities
Crystal Inn West Valley City
Crystal Inn West Valley City
Crystal Inn West Valley City
Crystal Inn West Valley City
Crystal Inn West Valley City
Crystal Inn West Valley City
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    7
    4
    2
    2
Date Rating
Nevada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not bad but some quirks”
3 of 5 stars Reviewed 21 March 2007

Overall, not bad, but a few minor annoyances during our stay were enough for my husband to consider one of the surrounding properties for our next stay.

On the first morning of our 5-night stay, my key card quit working. Had to walk the perimeter of the property from the back door to the lobby, with my baby and 3 shopping bags in tow. Was told to avoid placing the card next to cell phones or credit cards. Following this advice, we still had to have a card recoded every day of our stay (another time was upon returning from the pool, and had to make the trek in wet swimsuits and towels). One staffer had nothing to say when I told her I was there for my "daily key recoding."

The first two days of our stay, the highchairs at the breakfast were dirty (decided to eat breakfast in our room the remainder of our stay). Also - three people in a room, three towels, but only two washcloths?

TV remote did not work upon arrival. The next morning (during my key recoding), I mentioned this to the front desk. The staffer quickly notified maintenance, who promptly replaced the remote - BUT - upon seeing my son, was quick to blame him for playing with the remote and reprogramming it. He backstepped quickly when I informed him that the only person to touch the remote up to that point was my husband. Oops.

Now, the good points. The room, pool area, fitness center, and guest laundry were very clean. The staff was friendly (except where previously noted). Housekeeping was very accomodating, leaving extra washcloths and coffee (when asked) and agreeing to a later return to accomodate my son's morning nap. Daily local paper delivered to room each morning, with USA Today available free at front desk. Hot breakfast selection (eggs, potatoes, sausage/bacon, and other) switched up daily, although cut fruit appeared less than fresh (except for the last morning), and no microwave. Room with microwave and fridge (cool, but not cold, and no freezer).

Save by reserving with the property directly, as much as $20/night. Website said property was full, but was able to get a room when I called direct.

Stayed March 2007
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Ask g8rsr8rs about Crystal Inn West Valley City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McDonough, Ga.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
“Stay when you ski!”
4 of 5 stars Reviewed 15 August 2004
4
people found this review helpful

My family and I have stayed at the Crystal Inn West Valley many times when we go to Utah to ski. It is alway very clean and well kept up. The free breakfast they provide is not just a roll and juice but a full, hot breakfast bar. The rooms are large with double queen beds, fridge and microwaves. It is a short 40 minute drive to Alta or Brighton. One more great thing about this hotel is that there are several great places to eat within walking distance.There is a Cracker Barrel right across the street, and for all you folks from the South, you can get REAL sweet tea there and that is almost impossible out West!

  • Stayed February 2004
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ruthie50 about Crystal Inn West Valley City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
54 helpful votes 54 helpful votes
“Great breakfast!”
4 of 5 stars Reviewed 8 July 2004
3
people found this review helpful

We really like this motel, stay here every Spring. The rooms are good, we enjoy the hot tub, and the price is right. The free breakfast is wonderful! Large variety, eggs, bacon, etc. and not just muffins & toast. The room is definitely worth the price with this amenity.
The location is very easy to get to, just minutes from about anywhere. Have always had a good stay at any Crystal Inn in Utah.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Provence
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“ce que le site internet ne dit pas”
2 of 5 stars Reviewed 1 November 2011
Google Translation

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cafecreole about Crystal Inn West Valley City
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3 of 5 stars Reviewed 9 June 2010
Google Translation

  • Stayed April 2009, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask frs10 about Crystal Inn West Valley City
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Additional Information about Crystal Inn West Valley City

2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
Price range (per night):* INR4,425 - 7,897

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