Overall, not bad, but a few minor annoyances during our stay were enough for my husband to consider one of the surrounding properties for our next stay.
On the first morning of our 5-night stay, my key card quit working. Had to walk the perimeter of the property from the back door to the lobby, with my baby and 3 shopping bags in tow. Was told to avoid placing the card next to cell phones or credit cards. Following this advice, we still had to have a card recoded every day of our stay (another time was upon returning from the pool, and had to make the trek in wet swimsuits and towels). One staffer had nothing to say when I told her I was there for my "daily key recoding."
The first two days of our stay, the highchairs at the breakfast were dirty (decided to eat breakfast in our room the remainder of our stay). Also - three people in a room, three towels, but only two washcloths?
TV remote did not work upon arrival. The next morning (during my key recoding), I mentioned this to the front desk. The staffer quickly notified maintenance, who promptly replaced the remote - BUT - upon seeing my son, was quick to blame him for playing with the remote and reprogramming it. He backstepped quickly when I informed him that the only person to touch the remote up to that point was my husband. Oops.
Now, the good points. The room, pool area, fitness center, and guest laundry were very clean. The staff was friendly (except where previously noted). Housekeeping was very accomodating, leaving extra washcloths and coffee (when asked) and agreeing to a later return to accomodate my son's morning nap. Daily local paper delivered to room each morning, with USA Today available free at front desk. Hot breakfast selection (eggs, potatoes, sausage/bacon, and other) switched up daily, although cut fruit appeared less than fresh (except for the last morning), and no microwave. Room with microwave and fridge (cool, but not cold, and no freezer).
Save by reserving with the property directly, as much as $20/night. Website said property was full, but was able to get a room when I called direct.
