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Hampton Inn Tooele – reviews, photos

2.5 of 5
461 South Main Street, Tooele, UT 84074
Hotel amenities
Hampton Inn Tooele
Hampton Inn Tooele
Hampton Inn Tooele
Hampton Inn Tooele
Hampton Inn Tooele
Hampton Inn Tooele
Ranked #5 of 8 hotels in Tooele
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    11
    3
    1
    1
    2
Date Rating
Ukiah, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Greedy right up to the General Manager”
1 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

I tried to cancel my stay the day before my arrival on what I know is a busy week for them. Rather than try to rebook it, (which should have been easy as there is a lack of hotels available this week due to a large event in the area) they informed me that they are "required" to charge me the cancellation rate (one night). I stay at Hilton family hotels about 40x per year and there is always flexibility to adjust things due to changes in business traveller schedules - especially with loyal customers that consistently provide good revenue to them. I escalated to the General Manager, who apparently has no decision making powers, or is just plain greedy.
Yes I read and understood the cancellation policy, but as a business traveler and Diamond member, I expect more from the hotel chains that I am loyal to.

  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RSB_CA about Hampton Inn Tooele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
1 review
“Beware of rates”
2 of 5 stars Reviewed 19 October 2011

We traveled Utah and Idaho for 14 days in Sept. 2011. We stayed at Hampton Inns
almost every night. The rate here was $30 more than any of the other places and it was
not because they were filled. There were alot of vacant rooms. We had the fewest amenities
there. Even the cookies were the cheapest store-bought kind available. The breakfast would
have been ok, if it had been replenished. The front desk clerk and the breakfast attendant
sat in the breakfast area having coffee, discussing personal problems while the food containers were empty. It was the worst experience of our trip.

Room Tip: Try the Holiday Inn Express down the street.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Pat j about Hampton Inn Tooele
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“Beware of the 72 hour reservation cancellation policy...”
1 of 5 stars Reviewed 15 September 2011

We were forced to change our travel plans and attempted to cancel our reservation at the Hampton Inn Tooele on the day prior to our planned arrival. We were unscuccessful in our attempt to cancel on-line, and received a lecture regarding this Hampton Inn's 72 hour reservation cancellation policy when we attempted to cancel by phone. Our efforts to resolve this matter through Hilton's Reservation and Customer Care staff were also unsuccessful because our reservation was made through the Hampton Inn Tooele website and not the Hilton/Hampton Central Reservation System.

All hotels must have some policy regarding cancelled reservations, but 72 hours seems very unreasonable to us. The net result of our experience is a $108 charge for accomodations we could not use and a sour ending to a vacation that was otherwise enjoyable. Beware...

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask Wilson H about Hampton Inn Tooele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harvest, Alabama
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“A nice hotel, beautiful view!”
5 of 5 stars Reviewed 14 September 2011

I stayed here while on business at the nearby Dugway Proving Grounds last week. Was impressed with the friendliness of the staff, and the overall cleanliness and niceness of the hotel. My room was immaculate, and the view out my window (overlooking the downtown area, and the mountains surrounding the Great Salt Lake in the distance) was just awesome.
I'll definitely stay here again.

Room Tip: Ask for a room facing north, in order to enjoy the view of the Great Salt Lake.
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask sparky2Harvest about Hampton Inn Tooele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mclean, VA
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Good business hotel”
4 of 5 stars Reviewed 14 July 2011

The Hampton Inn is a good choice for someone looking to drive to Dugway Proving Grounds (45 mins), providing comfort and accommodation and considerably cheaper (and closer to DPG) than what one finds in Salt Lake City. Service was excellent and fitness center was well maintained and spacious. Breakfast was standard Hampton Inn, acceptable considering it's included in the room rate.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TrippettF about Hampton Inn Tooele
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Additional Information about Hampton Inn Tooele

  • Tooele Hampton Inn
Address: 461 South Main Street, Tooele, UT 84074
Price range (per night):* INR8,065 - 19,267

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