When we decided to take a last-minute trip to St. George for the weekend I could not find any hotel vacancies due to several events going on, including the National Music Educators Convention. Out of desperation, I started calling motels in the area that had the best ratings on Trip Advisor, even though all of the online tools said "no vacancy". I was extremely pleased with the cheerful customer service I received when calling the Coral Hills. The young woman helping me named Tricia was not only able to find us a room for 2 nights, but she also offered us a special $55 per night rate!
For that price, we were prepared for a basic no-frills motel room experience, and we just hoped it would be fairly clean. But, when we arrived we were amazed. The check-in was quick and friendly. The room was spacious, spotless, and had obviously been newly refurbished with high grade carpeting, new bedding and wallhangings, new tub and granite sink. I stay in Marriott Hotels often for business, and this room was definitely appointed just as nicely as many Marriott Hotel rooms I've been in. In fact, I have to say that staying here is a better option than at a Marriott (or other 5 star pricey hotel) in many ways! Here are just a few:
1. Price a fraction of a Marriott rate
2. A mini-fridge and microwave included in each room
3. Huge flatscreen cable TV (I have never seen a TV in the Marriott as large as this one was)
4. Towels folded in oragami shapes in the bathroom (who ever does that anymore except on cruise ships?) We thought that was a lovely little touch
5. Bath and Body Works products
6. FREE high speed internet in-room. (Marriott charges at least $10-15 a day)
7. Free breakfast option (granted, it is not a good breakfast, but at least some food is actually included)
8. Indoor and Outdoor pool options (note, the outdoor pool is closed in winter, and the indoor pool is small and frequently over-crowded)
ROOM: Because we did not arrive until very late at night and I had been driving for 6 straight hours I was exhausted and I had no trouble falling right to sleep. The bed was very comfortable, and the room temperature was perfect. However, my husband and teen daughters had a much harder time falling to sleep and staying asleep due to a very high pitched buzzing and an annoying humming noise that lasted all night long. I slept through it. But, the next day I noticed it and we finally discovered the noise was coming from the mini-fridge. Once we unplugged the fridge, the noise stopped. Since we didn't plan to use the fridge, this didn't adversely affect our stay. I told the front desk and they told me not to worry about it being unplugged and that it "wouldn't leak". But, later in the day the management did have to come in and mop up the water leakage from the machine because it had thawed out and, yes, it had leaked. The manager was very apologetic about the problem. The machine was obviously new and must have been a defective unit so I don't fault this event against the motel. But, it is unfortunate it cost my family one good night rest.
LOCATION: The location of this motel is very central and convenient. We spent a day hiking in Snow Canyon State Park (beautiful!) which took less than a 10 min. to drive. The historic district of St. George is just a couple of blocks walk from this motel so you can certainly just walk around to see many sites. Just one block south is the visitor's bureau, where you can pick up lots of free maps of the area, coupons, free samples from local vendors, and a walking tour pamphlet. On our last afternoon we walked over to the historic Tabernacle and had a lovely free guided tour.
KID TIP: If you are travelling with children, this motel is only 2 blocks away from "Laser Mania", a unique arcade that features a 3600 square feet Laser Tag arena with state of the art equipment (the best we've ever tried), and a fun black-lit 3-D miniature golf course, among other things. We had a great time playing here for a few hours with our teens.
INTERNET: The free highspeed internet worked well. I uploaded some photos to my Facebook page with no problems, and I was able to check my email and browse the internet quickly. The only slowing I got was when trying to play any YouTube videos. They were very slow loading. Everything else worked great.
BATHROOM: The new showerheads are designed with TALL people in mind. They are also a very high quality. We had good water pressure and plenty of hot water. The toilet also had good water pressure and never clogged. The tub and shower curtain were all new and very nice. The sink & coffee maker machine, etc, is located outside of the room with the toilet & bathtub, which is nice if more than 1 person is staying in the room. It had a new granite counter top. The door to our toilet/tub room needed to be realigned and had a hard time closing.
FITNESS ROOM: They have one. We didn't use it while we were there, but it looked like there were a couple of nice machines.
POOLS: The outdoor pool is closed until late spring. The Indoor is small and potentially can be very crowded. A sign inside our room said to be sure to get "pool towels" from the front desk and not to use our room towels. When my husband dutifully went to the front desk we were told pool towels were located AT the pool. When arriving at the pool, the only towels we found were already wet & used, and laying on the ground. The pool was also crowded. So, needless to say, husband and kids just gave up and came back to the room without swimming. We never tried to use the pool again.
BREAKFAST:
The biggest disappointment of this motel is the "free breakfast". If they could make some improvements, they'd probably earn my highest rating. My advice to any travelers planning to stay here is that you definitely should plan to eat all of your meals elsewhere.
The Dining Location: At present, the breakfast room is located in the basement under the check-in counter which must be reached down a flight of narrow stairs. I couldn't see any other way of access, so this would certainly not accomodate anyone who cannot do stairs. The space is small and was terribly crowded. (it didn't help that it was full of teenaged boys who were part of a touring choir when we were there).
No Water: There was no water (iced, or otherwise) available for drinking, only juice and coffee. When we asked for water, the overworked girl running the entire operation actually had to run upstairs and then returned with a cup of lukewarm tap water.
Lack of Choices: The only hot options are packages of instant oatmeal, or the self-made waffles. However, with only 2 waffle machines the wait is dismally long and really not worth it. The only protein option is hard boiled eggs which are pre-cooked and refrigerated inside the shells (NOT a healthy practice). Everything else is just carbs and sugar. There was no fruit available (aparently a few red apples had been placed in a bowl, but they had run out)
Lack of Cleanliness: The breakfast space was messy! Because there was only one girl trying to keep the food stocked, there was no one bothering to clean off the tables or keep the floor swept. Many of the guests were not even bothering to clean up after themselves! (families with young children the worst offenders) So, all new guests were left to clean off tables for themselves - which were a disgusting sticky mess and nothing to use to clean off the tables with except a napkin (no sanitizer and no water).
MEAL TIPS: Go to the "Bear Paw Cafe" located one block south. They serve the most incredible homemade breakfast we've had in a long time. (I wrote a separate review about them) We highly recommend it! For lunch, we highly recommend eating at Camille's Sidewalk Bistro.
OVERALL: The Coral Hills motel is an excellent place to stay in St. George - especially if you can get a discounted rate like we did. It offers many amenities and some extra features that are often not found in expensive hotels. This is a particularly great place for groups or families. However, you should not rely on the "free breakfast" for a meal. We feel like we really scored BIG being able to stay here, and we would definitely consider staying here again when we return to St. George. I highly recommend that you book as far in advance as possible to ensure getting a room, and make your reservation by CALLING the motel - not online - so that you can find out if they have any unadvertised specials they might be able to offer.
Room Tip: We stayed in room #102 which was newly remodelled and very nice but close to the entrance traffic. A...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC