The guy at the desk was really great to work with. The room, however, wasn't so pleasant. They put us up in the nearby Economy Inn, but we dealt the whole time with the management at Sands.
There was a lot of mold under the sink, as well as a bunch of earwigs. That wasn't very surprising because there was a lot of food and food crumbs left in the drawers. On top of the pantry, apparently to keep the bug problem down, they had thrown and left a lot of white powdered insecticide. That didn't bode well with a young couple expecting their first child. At midnight, and at 1:00 AM (they're punctual little beasts) cockroaches in the walls would crawl into the smoke alarm and set it off. They looked to me like the American breed.
http://en.wikipedia.org/wiki/American_cockroach
After the first time, I demanded (and was denied) a full refund. After the second time, I took a number of incriminating photos and we left for good. We couldn't find a room, and had to drive 45 minutes back home to Cedar City, and then back to St. George.
I disputed the charge on my credit card after 2 visits and 6 unanswered phone calls to the General Manager failed to secure for me a refund.
