This is the best Hotel in the small town of Richfield and one of the nicer Best Westerns. Very clean, very good service nice pool and spa, tidy work out facilities, light breakfasts and immaculate rooms.

Nice clean rooms, quite friendly service, nice breakfast.....all in all a great motel. Would stay here again.

The fridge stank and had mold. The bed spreads were from 1974. The lobby looked good, the room really sucked. It was as if every thing had a film on it. Didn't really want to touch any thing. Wouldn't stay again. The breakfast was meager but ok.

We called from the road to book a room. The individual who ;answered was blunt and cold....not helpful. Upon checking into the facility, front desk person was likewise very cold and matter of fact. Not appreciative of our business. Once in the room and ready for a shower after a long day, the shower curtain was DISCUSTING!!!! it was BLACK WITH MOLD AND NASTY ! After shower I called the front desk to ask for a new shower curtainl. They did respond in a timely manor but I SHOULDN'T HAVE TO ASK FOR A CLEAN SHOWER CURTAIN ! It makes me wonder what else I have to worry about.
As I write this note it sounds like a herd of elephants above us. Hopefully they are on the same time frame as we. I have called Best Western to file a complaint as this facility does not match their standard of quality.
Do NOT stay here...it's the dumps!
Best Western facilities are our first choice when we do road trips...Hopefully this will be our only nasty experience.