After returning home from our stay we realized we had left a cell phone chargerin the room. I called and they found the charger plugged in where we had left it. I offered to pay the expense to have it sent but they said they would cover it. However, it was never done. After several exasperating calls and broken promises, I finally contacted Days Inn Corporate. They were absolutely no help. I wrote a final letter to the owner of the motel and received no response ... completely unprofessional approach to business. At a time when consumers are counting pennies, one would think that businesses would do whatever they can to encourage repeat customers. I for one will not be stating there again.

Stayed here 10 years ago and it was a nice, clean place. Thought I was safe to stay again. I was horrified. It looks like they've done nothing with the place for those 10 years! The front desk was dirty, worn out formica. There was a flying bug in the lobby the size of a half dollar that the unkempt desk clerk simply ignored, giving the place a Norman Bates kind of feel. In the room we had the closet door was off its tracks. The coffee maker had a layer of dust on top of it. Etc., etc. The room key would not open the rear door to the hotel, so we had to walk around again to the front to access our room. When asked, the desk clerk said this had been the case for a while. Does this make it more acceptable? We would not have stayed if we hadn't prepaid and arrived very late, needing a few hours sleep somehere, anywhere! The Days Inn sign in the rear parking lot is partially collapsed. This should be a warning sign that this place hasn't had any TLC in many years! Doesn't Days Inn monitor their franchisees? They should shut this one down.

I've stayed here about three times in the past four years. Never again. Dirty, dingy. Refrigerator in a cabinet so it overheats. Extension cords running THROUGH walls (serious fire hazard). On my most recent stay, next door room left TV running all night. Two calls to the desk with no relief. Although I had a 3-night reservation, I checked out early the next morning. I will NEVER return. Days Inn/Wyndham contacted me for an evaluation, and I held nothing back.

So today (5/3/10) I receive an email with the subject, "Days Inn Richfield is NOW Open." Makes me wonder if Wyndham closed them down for repairs/management changes?

With several other similar-priced hotels in town, I can't think of any reason to repeat the experience.

The room itself was okay, though maybe a little bit dark. Not spotless, but clean enough to suit me. The bed was comfortable, the television was smaller than the usual hotel room TV nowadays. Internet service was free but only one wired connection in the room (cable modem), no wireless internet. Fridge and a coffeemaker in the room, no continental breakfast included. I didn't try the exercise room or the hot tub.

Hallways seemed dark and the carpeting was badly worn. The front desk staff were very friendly and courteous.