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Super 8 Motel Provo BYU Orem – reviews, photos

2.0 of 5
1555 North Canyon Road, I-15 exit 272 Univ Parkway, Provo, UT 84604
Hotel amenities
Super 8 Motel Provo BYU Orem
Ranked #7 of 23 hotels in Provo
3.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    16
    17
    8
    6
    8
Date Rating
las vegas
1 review
1 helpful vote 1 helpful vote
“The most horrible hotel Ive EVER stayed in”
1 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

I cannot believe that Priceline even has their list! We checked in the Lobby was old and looked and felt filthy. The front desk clerks seemed nice. Then we went to our room OMG! The wall paper was coming off the wall. The window curtain was hiding a hole in the wall the room smelled like mold. We called to get another room and were told that the hotel was sold out. I then spent the next few hours on the phone back and forth with Priceline to get a refund on the addtional nights the front desk FINALLY called us and said if we checked out now that they would refund our whole stay with Priceline. I would rather bring a tent and sleep at a park somewhere than stay at this crap hole! Stay FARRRR away from this place the health department needs to come and shut this place down! Priceline needs to check the hotels they add to their lists. Ive stayed at 1 star hotels that are 5 stars next to this location!

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask n w about Super 8 Motel Provo BYU Orem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Roa, Sales & Marketing Representative at Super 8 Motel Provo BYU Orem, responded to this review
28 November 2011
Dear n w,

We are truly sorry for the unfortunate experience you had our hotel! Maintenance and repairs will be done to improve the aesthetics of our hotel.

Thank you for taking the time to provide us with your guest feedback,

Sincerely,

Ana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holiday, Florida
1 review
1 helpful vote 1 helpful vote
“Do NOT stay here!”
1 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

Wi FI was intermittent at best. TV was 1970s; remote absent on checkin and didn't fully work when provided. Channel selection list was totally wrong and second one still wrong with only half the channels. Shower scalded me twice and would freeze me a second later. Pool not open due to maintenance but saw no one working on it during my multi-day visit. Staff, except for Christie, seemed uninterested in any of this. Guest directory was high school print shop level and information was wrong or meaningless.

Put 3 quarters into candy machine in lobby and received 2, 0 and 3 peanut M&Ms. Indicative of the entire operation!

  • Stayed September 2011, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Larry668 about Super 8 Motel Provo BYU Orem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Roa, Hotel Staff at Super 8 Motel Provo BYU Orem, responded to this review
6 October 2011
Dear Larry668,

We are truly apologetic for the experience you had at our hotel! All issues have been addressed and resolved by Operations. We have revised the channel listing and have now included ESPN channels, WIFI connection has been resolved by our WIFI provider. Our Water heater has also been repaired by property maintenance personnel.

Thank you for takiing the time to provide us with your feedback. We are working hard improve the quality of our services to enhance guest experience!

Sincerely,

Ana
Hotel Staff
Super 8 Provo BYU Orem
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“A value purchase.”
3 of 5 stars Reviewed 12 September 2011

The hotel was inexpensive. The pool was cold. The cookies were nice. Everything else was ok.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rsuave about Super 8 Motel Provo BYU Orem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Roa, Sales Representative at Super 8 Motel Provo BYU Orem, responded to this review
14 September 2011
Dear rsuave,

We were not aware the pool was to cold, but thank you for letting us know, we have taken care of the issue. We are also happy to hear you enjoyed the cookies, and hope you stay with us again in the near future!

Thank you for guest feedback we greatly appreciate it!

Regards,

Ana-Sales Rep.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Like place”
5 of 5 stars Reviewed 26 August 2011 via mobile
1
person found this review helpful

Good price. Good location. Nice room. Pet friendly. I like to stay again.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask smiththomes about Super 8 Motel Provo BYU Orem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burbank, California
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Average”
3 of 5 stars Reviewed 26 August 2011
2
people found this review helpful

I stayed here one night. There are a couple of issues that keep this hotel from being above-average. The guy at the front desk was not particularly friendly when I checked in and seemed in a rush. Also, there was nobody at the desk when I wanted to check out. After waiting for a few minutes I just put the key on the counter and left.

The building is older and there's a faintly funky smell in the halls. My room also smelled a bit off, most likely due to the carpet and couch. I got used to it quickly, but I expect better from hotels in this price range.

All this being said, my room was comfortable and quiet and I didn't have any issues with my stay other than the ones I described above.

  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask RoadTrip0708 about Super 8 Motel Provo BYU Orem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Motel Provo BYU Orem

  • Super 8 Provo
  • Super Eight Provo
  • Provo Super 8
  • Provo Super Eight
Address: 1555 North Canyon Road, I-15 exit 272 Univ Parkway, Provo, UT 84604
Price range (per night):* INR2,796 - 6,207

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Super 8 Motel Provo BYU Orem
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