This motel is a rip off. They claim $45 per night. We checked in for 3 nights. That equals $135.. They charged my account $220. I planned on them charging my account $135 - $160; they didn't, charged $220. Then that started causing me to bounce 3 checks. The day we left the hotel/motel travelodge Provo, we stopped at our bank and were notified we were bouncing checks. I immediately called the Travelodge, they claimed it was $151.50 total and it must be a bank error. We drove all the way back to the Travelodge in Provo. Received a copy of our bill, it was $151.50. Then they claimed it must be a bank error but said to call the owner in the morning. Next morning we called, he said "all banks over charge in case of damage, said it would go down to $151.50 and he just submitted it again the night before for the correct charge of $151.50. I waited the next day. The $220 hold was gone, but now a $166.00 charge went through, not a 'hold' but a charge. Called the motel again, owner claimed it just takes a few more days for the "hold" to let go (I had no hold, just a charge). A few days later.... no change. It has now been 2 weeks, still no change in my $166 charge.

So let's pretend I stole a credit card. If I did this, I would be in jail. But notice a motel can do this and it's not a crime, but only a civil matter. I called the police; it's a civil matter.

So a company can use my credit card, over charge me, and it's not a crime, but if I still a credit card and use it, it's a crime. I am sorry, but the Provo Travelodge are criminals, they have stolen from me, I've talked to them 4 times, they have never been accountable, nor are they fixing the fraud they have committed.

Do not stay at this motel / hotel. DO NOT STAY AT THE PROVO TRAVELODGE (aka Provo Travel Lodge). They are thieves and criminals. If you do so, you better check your credit card, as they might steal from you too.

Mark and Angela

Worst experience yet at a motel. We didn't figure out in until the morning when we gave up on sleep, that there was a hooker upstairs all night. We met her around 5am as we were leaving, bringing another customer in. They only charge your credit card after your stay, and Travel Lodge office was not open to give us our receipt, I called about them 'sending' a receipt, but they lacked the courtesy to do even that, let alone reimburse us. We did get a shower and relaxed earlier from our trip, but we had NO sleep. If I ran my business, so that the customer left without what they paid for, I'd soon be out of business.

The room was perfectly clean and has modern furniture and TV. The college age people working the desk were very helpful and cool.

The property is small so the tiny pool is oddly located near the street and the room I was in had no bathtub but these are little quibbles given how impressed I was compared to other Travelodge hotels I've stayed in.

The staff recommended Tucano's Brazilian Grill which was also mentioned in Moon Handbooks. This was the best food I had in this region. It is just a little drive up the road but a feast for the money and has very nice staff working there too.

Room was less than desirable. Shower floor looked like it had not been cleaned - grout black. Room had a horrible smell. Would not recommend.

Nothing like internet description.