We booked 2 rooms for a saturday night stay. We booked the room online for a rate of 69.00 plus tax. My husband and brother in law went to check in and I stayed in the car with the sleeping kiddos. When there was no sight of them 20 minutes later ( we were the only car in the parking lot) I went in to check on them. Upon entering the hotel I was hit with a extremly gross smell!! The smell was a combination or spicy food and unclean bodies! It was awful!! My husband and brother in law wer trying to explain to the clerk that they needed to check in. The clerk did not speak ANY english!! It was so frustrating, finally the manager came up front and tried to help. He said he would not honor our online reservation! The manager stated (well i think that is what he said, he spoke very little english) that we pushed the wrong button when confirming our reservation online and the rate would be 99.00 plus tax. My husband asked him to show him on the computer were he pushed the wrong button. we had our confirmation sheet and everything, the manager refused. The manger was RUDE! I have never been treated like that, telling us we were trying to rip him off etc. It had now been 35 minutes and things were starting to get heated! I was sensing a fit coming walked next door to the holiday inn (Very very good service here) asked if they had rooms and had completly checked in without a reservation in less than 5 minutes. They even honored on online rate!! I went back to the super 8 to get my husband and brother in law and they were NO closer to checking in!! I can't say anything about the rooms because we couldn't get past the lobby. The pool as well as the entire exterior of the hotel looked really rundown and scary!!
Save yourself the time, money and high blood pressure and stay anywere else, preferably at the Holiday Inn next door- They were all very delightful!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC