We rented a "standard hotel room" for a week while my husband was in Park City for a seminar. We left at 6am after the first night!
First, the check-in person barley spoke Engish & compeatly lacked any kind of coustomer service or social skills.
Second, the room was not a hotel room. Our room was on the 2nd floor of a seperate building overlooking other "hotel" balconies that were crammed with junk. These were long term rentals! No elevator. Had to drag 4 suitcases & 2 kids up dirty stairs. The whole building stunk. Our room was pooly furnished. 2 flat pillows per bed. 1 cheap extra blanket. Lighting was poor. Beds & linens cheap & uncomfortable. Our balconly had a huge opening that even an adult could fall through. So we were terrified about the kids opening the back door.
Third, it was so ABSOLUTY NOISY!! We were kept awake untill 2:30am by the tenants living all around us. The walls were so thin that the sound of someone putting down a cup echoed loudly. Every time water was used in the building it would scream through the walls, scare us/wake us up. I couldn't even talk/hear in the room it was so loud. It sounded like construction all around us: banging, slamming, water, beeping, machine noises, thumping, people running...
There was no one to call, the front desk was closed at 8pm to 8am. The only reason we didn't leave when we first walked in the room was beacuse one of our kids was very sick & we were so sleep deprived. We were up at 5am & couldn't get out of there fast enough.
*We checked into the Marriott just a 2 minute walk down the streeet. For $5 more ($99.99) we got exceptional service & accomadations. Beautiful rooms!! We had to go back to The Prospector at 8am when someone was finally at the desk to check out & demand we were not charged the 2 night charge for cancel. I should have demanded not to to be charged at at!
This place may have nice seminar rooms & theaters but be warened...this was NOT a hotel, just cheap crash apartments with a misleading website.
Room Tip: Go to The Marriott for $5 more!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC