The owner is a mean Indian guy who totally ignored the reservation I made through telephone with his wife, as he implied when I checked in. He said: "I don't care what reservation you made. " When I show him the confirmation code and the price for the 2-queen room I confirmed with his wife, he said "I didn't hold the room for you and now you either take the 3-queen room or hit the road." When I said "I made the reservation and you are supposed to reserve the room for me and if not it's your problem and should not charge me extra." He threatened (again), "Give me your card and I'll refund you, and you hit the road!" That was about 1 or 2 am when he clearly knew there was probably zero chance for us to find another hotel with vacancy. This is the most terrible hotel experience I ever had.
