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New Western Motel – reviews, photos

2.0 of 5
2nd East Center Street, Panguitch, UT 84759
Hotel amenities
New Western Motel
New Western Motel
New Western Motel
New Western Motel
New Western Motel
New Western Motel
Ranked #11 of 11 hotels in Panguitch
2.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    2
    6
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    10
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Date Rating
Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
“rooms ok, management lacking”
3 of 5 stars Reviewed 17 July 2010
1
person found this review helpful

While the room was nice and clean,the manager needs a lot of training in people skills. He gave an air of disdain to the women
staying there, including my wife. The clothes dryer there in the laundry room ran,but had no heat. When I told the young man at the desk,his response was "Sorry, i will let a service man know." No concern for the money wasted and didn't offer any help until asked.Then he said there was a laundromat at another facilty,and gave it's name only, not how to get there.Our first morning,we talked to 4 ladies that were in a room just down from us, and all 4 remarked how badly they were treated. When we checked in,the manager took the credit card from my wife,and then dealt strictly with me,and gave the card to me,and
did not even address her.Though the accomadations were OK, the general feeling we got from staying there was less than pleasant.The first room they gave us was not a smoking room,as requested, and we were "called down" for being a day late in arriving,when after a second review,we were exactly on time.Then they had us move to a
more appropriate room.The breakfast area was not clean,the milk was sitting out,and the supplies were not restocked,as there was no one overseeing the area. The breakfast area was in need of at least wiping down,and did not get that as guests came & went though the manager was less than 15 feet away.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask preacherws1010 about New Western Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Roa, Sales & Marketing at New Western Motel, responded to this review
4 August 2011
Dear preacherws1010,

Thank you for bringing this issue to our attention! We have taken corrective action. We have spoken to our General Manager and hotel staff of this incidents and have provided them with customer service training to provide our guest with excellent customer service. Furthermore, hotel staff and General Manager have also being instructed to maintain breakfast area well maintained and restocked with the breakfast items our guest need. In addition, they have also being instructed to maintained all areas of our faciltiy presentable, neat, and clean.

Once again, I apologize for the inconvenience we may have caused you.

Regards,

Ana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LA
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Will never stay here again - Very Old & Tiny Rooms - Shabby motel”
1 of 5 stars Reviewed 12 June 2010

Another one of those very old motels. Can't spend more than a night here. I spent about $84 (including tax) of a night's stay here. We wanted to find something cheap and close to Bryce Canyon Natl. Park. I stayed here because I didn't want to spend more. But I now believe I will find much better place for a few extra bucks or even for less.

Room was tiny. Shower was not hot. Beds were no fun. Appearance was shabby from inside. TV was old. Furnitures were super old and not well kept either. I don't see these kind of places in American anymore. I travel about 15-20 times a year and many times to small and remote places like Mexican Hat, UT & Panguitch, UT.

I will strongly advice to look for a different hotel. There are plenty of them but not this one.

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RickLa about New Western Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Roa, Sales & Marketing at New Western Motel, responded to this review
4 August 2011
Dear RickLa,

Thank you for bring this to our attention, we greatly appreciate it! We did not know this is how our guest felt about their stay at our hotel. We are planning to make several improvements to our hotel such as replacing our old TV'a with brand new 32" Flat screen TV's in all guestrooms, placing new beds, mattresses and all other new room furniture to all our guest rooms.

We apologize for the inconvenience we may have caused you and hope you can give us chance on your next visit to Bryce Canyon National Park!

Regards,

Ana
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“Not bad”
3 of 5 stars Reviewed 30 May 2010

The room was very dated. Overall it was clean and big with two sinks in the bathroom. The people in the room above us were so noisy I could hear their steps the whole night. That was really terrible. The town itself was horrifying and very deserted - almost scary. Almost everything was closed (saturday early evening) and there were no people on the streets at all.

We had dinner in a small and surprisingly full of people place called "The cowboys smoke shop" with live music.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask iva_van about New Western Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“We would stay again if visiting Bryce National Park”
3 of 5 stars Reviewed 25 May 2010

The obvious draw for staying in Panguitch is its closeness to Bryce National Park. There are some motels almost at the entrance, but they are expensive, there is no grocery store, etc. around them, and there were no vacancies for the days we wanted to visit the Park. The New Western Motel was convenient, our room was very clean, and it was a third the price of the hotels nearer the Park entrance. They were a month or so away from finishing their new office and breakfast room. The breakfast room available during our stay was very small with a minimum of items to eat. The desk clerk seemed unfriendly, but our reservation was accurate, so his attitude didn’t bother us. We enjoyed staying at this motel and would stay again the next time we visit Bryce.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ParkTravelers about New Western Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
casa grande
1 review
“Don't Stay”
2 of 5 stars Reviewed 3 April 2010

Beds were good but that's all. They use Best Western as a ploy but it is not so - far from it. Super 8 in Idaho Falls is sme price and 10 times the comfort and quality. With the present management this place will close.

  • Stayed April 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jagCasaGrande about New Western Motel
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Additional Information about New Western Motel

  • New Western Hotel
Address: 2nd East Center Street, Panguitch, UT 84759
Price range (per night):* INR4,306 - 7,437

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