This hotel is 20 minutes from the airport and less then 30 minutes to Park City. If you are skiing, the rooms have a large sitting area where you can put your gear and not trip over it. The room was spotless. The bed was comfortable. The complementary breakfast buffet AND dinner are great. While it certainly isn't a fancy place, I would highly recommend it.

We stayed as a stop over before heading to Brighton after an international flight. We came across this place because there was nothing in our price range closer down town because of the Sundance Festival but it worked out well for us. Conveniently we cought the 960 bus up to Big Cottonwood (Brighton). Crystal inn dropped us off at the bus stop and they also provide free shuttle around to locations within a 2 mile radius. In our package it also included a free transfer from the airport.

The rooms were spacious however the basins were not in the bathroom (no major issue, just weird)
There was free wifi.
The decor was looking a little tired but that didn't bother us.
The beds were comfortable with nice clean sheets.
Breakfast was included and it did the job.
Staff were helpful and nice.

The only thing is that the location is a little far if you want to be down town.

We booked into this hotel after reading the good reviews and were sorely disappointed in our stay and the level of customer service we received. First off, we were on the second floor next to the ice machine (smelly area) and the staircase (loud footsteps thru the night). The breakfast was mediocre (powdered eggs) and 2 of the 3 mornings there was no room to sit down as all the tables were taken in the small dining area. On the second day of our stay, housekeeping did not pay us a visit, so we were out of towels, coffee and soap. When I addressed this issue with the front desk, they offered to bring it up with housekeeping but nothing more. I also want to note the room had a single cup coffee machine, but only one decaf and one regular coffee pouch so we had to flip for who would get the 'leaded' good cup of coffee. Would NOT stay here again unless I was desperate.

I stayed here for four nights and wished I stayed just one more to get another day of riding in. The service was excellent as soon as I walked in the door. Although they are located under 30 minutes away from the Cottonwood resorts, it was easy to hop on 215 and get to the mountain in no time. Only downside is that there is no bars/restaurants within walking distance from hotel.
I will definitely be returning next time I'm in town!