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Golden Hills Motel – reviews, photos

125 East State, Mount Carmel, UT 84755
Hotel amenities
Golden Hills Motel
Ranked #3 of 3 hotels in Mount Carmel
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    10
    8
    5
    1
    8
Date Rating
Plainfield, Indiana
1 review
1 helpful vote 1 helpful vote
“Great little Motel in the middle of no-where”
5 of 5 stars Reviewed 30 September 2010
1
person found this review helpful

Ended up at the Golden Hills very late a night coming out of the Grand Canyon - could not find a room any place else in the area - almost drove past it. It is a small unassuming hotel but I was very surprised when I walked into a very neat and clean room with new mattresses, flat screen tv and fully remodeled bathroom with nice quality fixtures, flooring and toiletries. Restaurant next door also serves good food at a reasonable price.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask redline12 about Golden Hills Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy
1 review
1 helpful vote 1 helpful vote
“Inadequate Heating”
1 of 5 stars Reviewed 30 August 2010
1
person found this review helpful

Don't book this motel if you are travelling in winter months! We were in a room where the heat barely put out, and almost froze! Manager refused to allow us to change rooms.
Also, bed was marginal in comfort.

  • Stayed December 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask namvet61 about Golden Hills Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Logan, Utah
1 review
4 helpful votes 4 helpful votes
“Owner has a temper!”
1 of 5 stars Reviewed 26 July 2010
4
people found this review helpful

My wife and I arrived late after a long day of driving. Wanting nothing more than a shower and to climb into bed I found the shower did not work. We contacted the front desk and they said we could switch rooms, an inconvenience but no big deal. When I went to pick up the new room key I was told we could not switch rooms but would be forced to wait while the owner came to repair the shower. I found out later that the shower issue was a known problem and they put us in a room without checking to see if it worked first. We wait for 20 minutes just for him to show up. Another 15-20 while he replaces the shower head. When asked if he would comp us a breakfast for the inconvenience he immediately turned angry and said we were getting a great room at a great price and how dare we ask for anything more. He then left to go back to the office. I have never had a service experience like this ever. If he had just apologized and said he was unable to meet our request I would have understood. But his belligerence caused me to follow him back to the office. After requesting that he just refund my card and we would stay somewhere else he refused. We had been in the room less than 1 hour and 35-45 minutes was dealing with a broken shower and an angry owner. After refusing my request he then told me to get out of the hotel office and back to my room and if I did not comply he would have me arrested for trespassing. My wife was witness to most of the conversation and was uncomfortable staying the night even if we didn't get our money back. We turned in our key and left. I did dispute the charge with my credit card company and did get the charge reversed. In fact, one of the mediators called the owner to verify the story and got yelled at as well. The Bates Motel would be a better choice than this place.

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask googilybear about Golden Hills Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katheryndee, Owner at Golden Hills Motel, responded to this review
29 July 2011
I remember you. You checked in at 11 pm, I rented you a room, and you came back a few minutes later saying that your showerhead had no water pressure. After locating a brand new showerhead, I ran to your room, made the repair, and you had a shower back by 11:30. During that time, you complained that you could not change rooms to take your shower elsewhere. Yes, we did offer you that, but it was me who insisted that we didn't, because way passed the closing time of any available room service, at 11:20 at night, I went to make the repair myself as to not inconvenience you. Why spend 15 minutes changing rooms, when I could install a new showerhead while you rested? I also noticed that you did not mention in your review how your tried to hit me up for $25 in free breakfast at my restaurant for a quick showerhead repair. Or that you invaded my lobby, which had been closed for two hours, and threatened me with "This is how you want to play the game?" Sorry, I don't play that game. But I did notice how you wrote that the shower head was a "known problem." Sir, it was not a known problem. Otherwise, I would've fixed the instant it was brought to my attention. I'm sorry you view your stay as a bad experience. It didn't have to be that way.
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San Diego, California
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
“Nicely decorated rooms close to Zion”
4 of 5 stars Reviewed 21 June 2010

This privately owned motel lies close to Zion at Mt. Carmel Junction. You take the scenic route 9 that goes through a beautiful part of the park to reach the motel. The rooms are roomy and nicely decorated - not the standard motel-look, but more cozy with flowers and some paintings, and they are clean and quiet. The price is cheap considering the location to Zion, however breakfast is not included. There is a restaurant just beside the motel though, which serves breakfast (although we did not eat breakfast there, only dinner which was ok). There is also a swimming pool on site, which looked nice.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask h_m_se_10 about Golden Hills Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Good value, central location for national parks”
3 of 5 stars Reviewed 29 May 2010

Not the Marriott, but not a Marriot price either. Basic clean comfortable rooms with fridge and microwave, comfortable beds, nearby restaurants. Staff was friendly and helpful. We were visiting Bryce, Zion, and Grand Canyon (North Rim). This is a perefect base for these and more.
Down side: thin walls - we had noisy neighbors one night out of four. No alcohol at their restaurant but wine and beer at the restaurant across the street. Golden Hills breakfasts were great.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lexie914 about Golden Hills Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Golden Hills Motel

  • Golden Hills Hotel
Address: 125 East State, Mount Carmel, UT 84755
Price range (per night):* INR3,020 - 5,201

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