It is sad that when you are traveling in desolate parts of this country, you take a huge risk finding a place to stay for a reasonable price.

We were trying to make the most of our time through National Parks & get to the Four Corners. To do so, we drove as far as we could & by late evening, we had made it to Monticello. I had called ahead after investigating our options through several travel sites & tripadvisor. I see that they advertise clean rooms & I inquired about pet rooms & cleanliness. My family is highly allergic. I was reassured that the rooms were clean.

I have been traveling for over 8 months straight. I have had poor cleanliness from privately own & corporate/franchisees. I appreciate honesty & truthfulness concerning a consumers needs.

We arrived & were the last room to be filled. You could see work vehicles & trucks with trailers filled with recreational vehicles. This was definitely a possible one night stop for many.

It was late & two kids & one terminally ill person needed rest after a long day.
First we noticed the smell! Cigerettes & musty! Then the filth in the carpet, stains, of all sizes, everywhere. Next, the fridge. We are always appreciative to see one but the filth inside of it was picture worthy. The beds were full of hair when we turned them down for the night.

We knew the office was closed, the couple that worked there, resides there as well. We were greeted with, "Here's your key, you are my last check in, I'm shuttin' out the lights." So, there was not going to be any assistance with that demeanor. They couldn't offer another room & they already had our money.

To make matters worse, the room had trash under the beds from previous hotel guests, I presume. They had even painted the ceiling of the bathroom with dead bugs within the paint.

We took pictures & spoke with the front desk that morning. They could care less. We asked for a refund & they said, "I don't know how to do that." We were in no place to stay & deal with this person. We asked for a business card & went on our way.

Since then we have contacted the owners & their excuse was that they had fired all of their illegals & had no one left to clean the rooms. Just so you know, our room number was 221. We have yet to reach a solution with this establishment. We have contacted the health department & a lawyer.