This is our fourth stay in this hotel and in the last ten years and are sad to say that things have gone seriously downhill. We travel from the UK every few years to visit family living in Salt Lake City. The Days Inn used to provide a clean, comfortable and reasonably priced base. However, when we visited two weeks ago we were very disappointed.
We occupied four rooms between us and in all of the rooms the cleanliess just wasn't good. There were make-up marks on pillows, hair in the bathrooms that wasn't cleaned away, and ripped bedsheets in one of the rooms. The communal areas are also dirty; this was not helped by the large number of construction workers who appeared to be using the hotel at the time of our stay and walked around it wearing boots caked in mud.
The hotel offers a free continental breakfast, but the choices are now more limited than they used to be. There's tea, coffee and juice and doughnuts and some cereal, as well as a waffle maker (if you can be bothered to wait). On some days there was also bread for toast or muffins but it was very much on a first-come basis. The water for tea was often cold.
The other thing that seriously lets the hotel down is the area! Midvale used to feel like a fairly safe part of Utah, especially as we consider ourselves to be quite a well-travelled and worldly family. However, it now appears that Midvale has changed and the hotel has not upped it's security to deal with this. The keycard access lock on the back door to the hotel was broken and therefore anyone could have walked in. There are groups of people who seem to hang out in the carpark, and individual women who spend a long time waiting around!!! On one evening we were unfortunate enough to witness a couple having sex in a car in full view of the hotel!
We won't be staying here on our next trip. If you are set on staying in Midvale, the Executive Inn across the road has newly refurbished rooms for about $8 per night more and better security. If only we had known this before we had booked!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 September 2011
Thank you so much for taking the time out of your busy schedule to share your recent experience with us. Midvale is a very nice area to stay, convenient freeway access, just 10 miles from downtown Salt Lake City and 30 minutes to 4 world class ski resorts.
We appreciate you loyalty by staying with us for many years, please know we strive to provide our hotel service in a fashion that builds guest loyalty.
Next time before you come back to SLC please reach out to the hotel manager so we can make your next stay enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC