Stayed for 6 nights on a ski vacation. Did not get the room that I booked.
Staff was unhelpful providing information and bordered on rude. (Not just to me. Saw the staff being rude to others as well.) Jacuzzi was funky and growing black slime/crud.
Other motels in the area are just as inexpensive and next year I will go to one of them. When the discovery inn ran out of lift tickets and I had to go to the Best Western to purhase them, the staff at the Best Western was polite,helpful,friendly, and accommodating.
Information and politeness cost nothing. Rudeness and unhelpfulness costs a business customers.
Here's how the discovery inn presents itself:
"Discovery Inn*s friendly staff is the foundation of your trip to Salt Lake City. Whether it*s directions or suggestions, our front desk staff will provide you with the information you are looking for...
They did not even come close...if there foundation is based onthese things watch for this place to slowly crumble...
