From the moment we arrived, things started going wrong. Our reservation was messed up and we didn't get the cabin we had reserved. So, after letting them know there was no hot tub in our backyard (we were not aware of this until we had moved all of our stuff into the cabin), we moved all of our things to the cabin next door. After making the bed and unpacking, we realized that the electricity (meaning no fridge or microwave or lights or heater) worked on one side of the cabin. So, we called the manager and he came to work on it. After another hour-and-a-half, he determined that things were not going to get fixed until Monday (it was Sat.) so we should probably move back into the first cabin we were in and just walk over to the backyard of this "faulty" cabin to use the hot tub. While he was working on things, we found several large sized bugs in the cabin, and I walked outside to see the hot tub and lifted the cover and got such a horrible, burning sensation in my lungs and nose when I lifted it, that I couldn't breathe properly for 20 minutes. So, we moved back to the first cabin, and found that for the remainder of the trip we had no hot water, no wireless internet as promised and two pesky, annoying dogs in the yard right behind us that bark incessantly throughout the morning from about 6-11 am. The only redeeming part was that the manager credited a large portion of our bill back to us, but I wouldn't have stayed there for free if I would've known the hassles ahead of us. Boo on KOA. Never again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC