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Country Inn & Suites By Carlson, Waco – reviews, photos

1502 North I-35 Exit 338b, Waco, TX 76705
Hotel amenities
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Ranked #25 of 42 hotels in Waco
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    4
    5
    1
    3
Date Rating
Somerset, Pennsylvania
1 review
“Wonderful Hotel, Great Place To stay!”
5 of 5 stars Reviewed 12 November 2010

Hi we are from Pennsylvania,and recently stayed a week at Contry Suites in Waco. I looked at comments before I booked,and decided to take a chance. The room was great,had our own exit, there is a wonderful laundry room so we did not have to bring dirty laundry home, hot breakfast each morning, complimentary newspaper,and weekend paper. ! I requested extra pillows due to my husband's sleep condition. There is a swimiing pool,we have a pool party with the kids. The hotel was very clean,and cleaned the room daily. The hotel is right across from Wal-Mart,that helped,and did not have to drive a million miles. The manager and his assistant was just wonderful. I had budget to stay with,and the hotel met all my expections above and beyond. If you want a brand name hotel Fairfield Inn and The Radison is just down the street. The hotel has a great reputation outside of trip advisor. If you are the complaint traveler, then stay home. I wish the hotel great sucess,and yes they are remodeling everything. That will be nice when it is finished!
There is a wonderful steakhouse down the road, Heitmiller's check it out! BLess you all!

PS the family made it back to Pennsylvania,and we are doing great! Getting settled!

  • Stayed October 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask spottedskunk about Country Inn & Suites By Carlson, Waco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
19 November 2010
Thank you for your business and the kind comments. We are glad that you made it home safely and wish you all the best. Thank you - CIS Management.
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1 review
“I would rather have my eyes poked out.”
1 of 5 stars Reviewed 6 November 2010 via mobile

We were skeptic when we saw where it was located, but changed our minds when we saw the inside. It was very nice for compared to our last hotel. Everything was smooth, except for a TV with a green tint. Things went from ok to worse when we had constant noise outside our room. We were situated near the stairs on the second floor. The living area was outside our door, and was filled with rowdy kids who ran up and down the hall stomping, parents who were oblivious to the noise were drinking beer, the lady at the desk who had brown hair and about 5'6" ignored our complaints about the noise, the children seemed to want to retaliate for our complaints about there inside wiffleball game. This Hotel was horrendous. I will make sure I never stay hear or at any other of these hotels. As i write this it is only 10 pm and who knows what the rest of the night holds for us. If i do not survive tell the world my story. I urge all of you to save your self from the nightmare me and my family have endured.

  • Stayed November 2010
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Texasboy1234 about Country Inn & Suites By Carlson, Waco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
19 November 2010
I apologize for the noise disturbance during your stay. We take complaints such as this seriously and attempt to address them immediately. I apologize if you felt the front desk clerk ignored your complaints, but the guests responsible for creating the noise were talked to and were told that they would be asked to leave if they continued to disrupt other guests.
Best Regards, CIS Management
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“Beware”
1 of 5 stars Reviewed 8 September 2010

Did not honor the rate quoted over the phone. I booked the room several weeks in advance. When everything in town was sold out, my rate went up.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ghall7 about Country Inn & Suites By Carlson, Waco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
14 October 2010
We regret that this guest was not satisfied with the service provided to them, as it is our intention to provide each guest with the best customer service possible. The guest was given a rate as part of a group represented by a travel agent. Despite numerous attempts from the hotel, the travel agent failed to confirm the reservation dates and rooms needed. Although the travel agent would not confirm the room nights by the cutoff, the circumstances were explained to the guest and a discount was still offered to the guest. The guest cancelled the reservation. Best Regards, Country Inn & Suites - Waco.
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Lynnwood, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very clean hotel and friendly staff.”
5 of 5 stars Reviewed 16 July 2010

This hotel is very clean. It is right off the service road of I-35, yet it is quiet. Huge parking lot. Very close to stores and restaurants. Staff is friendly.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HoneyBlueEyes about Country Inn & Suites By Carlson, Waco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great place to stay, clean and friendly staff...”
4 of 5 stars Reviewed 14 July 2010

Stayed for 4 days while visiting Waco and booked this hotel because of an internet deal. Was a bit nervous about it after reading other reviews, but was pleasantly surprised. The hallways were clean and well lit. The room itself was nice and clean, roomy and the staff was friendly and helpful. Breakfast included texas shaped waffles, and the other usual breakfast fare. The pool was very clean and our kids spent a lot of time there. Our room had a full size fridge, stove, microwave and dishwasher. The kingsize bed was in a separate room and there were two televisions. Also enjoyed the nearby restaurants, Cracker Barrel, Luby's, and Wendy's. Found a local restaurant, Uncle Dan's, which had great barbeque. We plan to come back to Waco and stay here again.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask travelbug1120 about Country Inn & Suites By Carlson, Waco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites By Carlson, Waco

  • Country Inn Waco
  • Waco Country Inn
Address: 1502 North I-35 Exit 338b, Waco, TX 76705
Price range (per night):* INR3,411 - 8,164

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Country Inn & Suites By Carlson, Waco
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