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Country Inn & Suites By Carlson, Waco – reviews, photos

1502 North I-35 Exit 338b, Waco, TX 76705
Hotel amenities
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Country Inn & Suites By Carlson, Waco
Ranked #25 of 42 hotels in Waco
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    4
    5
    1
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Date Rating
Senior Contributor
24 reviews 24 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A Good Place to Rest your Head!”
5 of 5 stars Reviewed 18 December 2011

This hotel is nothing fancy - But it sure meets your needs you in are in Waco. We have stayed at this hotel 5 times in the last 6 months. It is in need of a remodel - (which it seems they are doing - with each visit something new is updated) The hotel is clean - the free breakfast is one of the best free hotel breakfast I have had. Rooms are large. Staff is outstanding.......the best feature of this hotel is Mr Patel the owner/manager. After one of our stays we accidentally left our phone chargers plugged into the wall. Once home we realized our mistake so we called and we were told they are here and Mr Patel would mail them The phone chargers were at our home in less than 3 days! We settled the cost of shipment with him on our next stay! How many hotel managers would do that for you? Stayed at the Hilton and left PJ's and they denied they were left! (I am now doing a good once over on my hotel rooms prior to departure...:) For the price it can't be beat!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carrollton, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good place to stay if you are visiting Baylor University!”
4 of 5 stars Reviewed 29 September 2011

The room was good, clean linens, good size. Decent complimentary breakfast,great location if you are visiting Baylor University! Parking spaces were REALLY small. Staff were very friendly.

Room Tip: Ask for a room away from the I35 side
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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OK.
Top Contributor
63 reviews 63 reviews
Reviews in 27 cities Reviews in 27 cities
81 helpful votes 81 helpful votes
“Badly in need of a remodel”
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

We stayed with a group, but certainly would have stayed somewhere else if we were on our own...the breakfast was sufficient, and the helpers nice, though. The rooms are extra large by current standards, but the facilities are in badly need of repair and overall general upkeep.

Every piece of furniture in our room was signficantly worn, and we found crickets under the sink...and we were on the 3rd floor!

If you're going to spend this money, just stay at the Hampton Inn and Suites.

Oh...another annoyance is that the wireless internet often didn't work. I called during the evening and the night staff (a man) was not helpful at all. The next day when it still didn't work, the woman was willing to work with me and help find a solution.

Room Tip: stay on the backside away from freeway
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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txtraveler46
Top Contributor
81 reviews 81 reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Average place!”
3 of 5 stars Reviewed 5 December 2010

Rooms are a little worn. Clean sheets & towels. Good a/c. TVs wre tube type. Half the published channels were missing. Not fixed after two requests. Morning free breakfast was minimum. Booked here with large convention group. You get what you pay for. If I were booking for myself I'll go someplace else.

  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Somerset, Pennsylvania
1 review
“Wonderful Hotel, Great Place To stay!”
5 of 5 stars Reviewed 12 November 2010

Hi we are from Pennsylvania,and recently stayed a week at Contry Suites in Waco. I looked at comments before I booked,and decided to take a chance. The room was great,had our own exit, there is a wonderful laundry room so we did not have to bring dirty laundry home, hot breakfast each morning, complimentary newspaper,and weekend paper. ! I requested extra pillows due to my husband's sleep condition. There is a swimiing pool,we have a pool party with the kids. The hotel was very clean,and cleaned the room daily. The hotel is right across from Wal-Mart,that helped,and did not have to drive a million miles. The manager and his assistant was just wonderful. I had budget to stay with,and the hotel met all my expections above and beyond. If you want a brand name hotel Fairfield Inn and The Radison is just down the street. The hotel has a great reputation outside of trip advisor. If you are the complaint traveler, then stay home. I wish the hotel great sucess,and yes they are remodeling everything. That will be nice when it is finished!
There is a wonderful steakhouse down the road, Heitmiller's check it out! BLess you all!

PS the family made it back to Pennsylvania,and we are doing great! Getting settled!

  • Stayed October 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cx_waco, Manager at Country Inn & Suites By Carlson, Waco, responded to this review
19 November 2010
Thank you for your business and the kind comments. We are glad that you made it home safely and wish you all the best. Thank you - CIS Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites By Carlson, Waco

  • Country Inn Waco
  • Waco Country Inn
Address: 1502 North I-35 Exit 338b, Waco, TX 76705
Price range (per night):* INR3,411 - 8,164

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Country Inn & Suites By Carlson, Waco
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