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Quality Inn – reviews, photos

3112 Houston Highway, Victoria, TX 77901
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #7 of 14 hotels in Victoria
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
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Date Rating
guate1sttime
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“very average and overpriced but cleaner than I expected”
3 of 5 stars Reviewed 24 February 2011

Stayed in town for a funeral. All of the other hotels were booked due to conventions being in town. I read the reviews and was expecting worse. The room was clean and very average. Normally I would expect a room like this to go for $80 tops but we paid $109 for a double NS room. I checked for bed bugs and noticed the mattress was a new one. New sheets, covers and the carpet looked newer as well. The bathroom ceilling was coming down and the tile was still old. Very little water pressure. The outside of the hotel looks older but I noticed they were renovating the rooms below ours. Breakfast was bagels and danish that had been left out from the day before. It is near a hospital and we heard ambulances and trains through the night. The pool was opena nd it looked clean. We didnt get in. Overall The room did the job and I was grateful it was clean.

  • Stayed February 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnVictoriaTX, Manager at Quality Inn, responded to this review
22 March 2011
Greetings! My name is Nicole and I am the Assistant General Manager of the Quality Inn - Victoria. While I was delighted to see you took the time to share your experience at our hotel, I was dissapointed to read the problems you experienced while staying with us. It is true we are under renovations and I'm happy to see that you noticed! I will be taking your comments and reviewing them with the General Manager. We take the experiences of our guests very serious and want to know how we can improve! I was concerned about the complaint you had about the breakfast only having pastries left from the day before. Our breakfast is served Monday through Friday from 6:00am to 9:00am and on weekends from 7:00am to 10:00am. During this time we serve a full hot breakfast featuring a rotating combination of fresh scrambled eggs, bacon, sausage patties, sausage links, biscuits, gravy, waffles, yogurt, fresh fruit and more. If you visited our breakfast during our posted hours and experienced less than this, I sincerely apologize. Please let me know so this can be addressed immediately with our breakfast staff. We strive to give all of our guests a fantastic experience and I hope you'll give us another chance in the future.
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Red Bank, New Jersey
Senior Contributor
46 reviews 46 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Pleasant Staff. Clean and comfortable.”
3 of 5 stars Reviewed 29 January 2011

The Quality Inn is right on Houston Highway and handy to the local hospital and restaurants.
Having had a villainous stay at another place (Super8) I was comforted and pleased to find the Quality Inn, right where I needed to stay. It was clean and comfortable with a wonderful bed and full breakfast in the morning. (Just wish they had real butter out there in the breakfast area! ) I was able to roll right over with my bags and print out my next boarding passes in their sheltered computer/printer area under the stairs.

All in all I enjoyed my stay.

Stayed January 2011, travelled on business
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QualityInnVictoriaTX, Manager at Quality Inn, responded to this review
22 March 2011
Greetings! My name is Nicole and I am the Assistant General Manager of the Quality Inn - Victoria. While I was delighted to see you took the time to share your experience at our hotel, I noticed during your stay there was no real butter available during your breakfast. We pride ourselves on our breakfast and I sincerely apologize that the item wasn't available to you during your stay. As it so happens, the shortage was discovered and has been taken care of. Please be rest assured this won't be a problem in the future and I hope you allow us the opportunity to serve you next time your in the area!
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Texas
Senior Contributor
41 reviews 41 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Quality at a great rate”
5 of 5 stars Reviewed 28 December 2010

We were looking for a pleasant, clean place to stay near old town Victoria. We were on a budget, but were willing to spend more if needed. Quality in had everything we needed including high speed internet and numerous electrical outlets to accommodate our special appliances. The staff was friendly and informative. The breakfast was delicious. We will definitely stay there again and recommend it to all.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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QualityInnVictoriaTX, Guest Relations Manager at Quality Inn, responded to this review
23 March 2011
As the Assistant Manager at Quality Inn Victoria, I am delighted to hear your kind words of praise in relation to your overall experience at our hotel. Our staff works very hard to make your stay a pleasant one and it's wonderful to hear when we've done such a great job that you would go out of your way to let others know. Thank you again and we look forward to accomodating you in the future!
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Sugar Land, Texas
1 review
“Friendly, Safe, and Clean”
4 of 5 stars Reviewed 14 October 2010

Compared to othe hotels on Houston Highway, I appreciate the Quality Inn. On duty security guard, wireless internet, nice free breakfast, business center with free printing. Friendly Staff. I have stayed severay weekends in a row. Feel very comfortable here.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
“Worst ever and way too over priced”
1 of 5 stars Reviewed 16 September 2010
1
person found this review helpful

This place was awful from the moment I walked in. First I called (while I was 5 miles down the road) and was quoted $70 when I arrived 10 min later it had jumped up to $85...whatever. They then assign me a room and give me my key. When I go to my room my key doesn't work so I go back to the lobby and they reprogram my key when I go back to try it again a guy answers he door. I then go back to the lobby to tell them that the room is already occupied. The lady simply replies "Are you sure?" Um yeah I'm pretty sure"! She then walks off to do something else and ingnores me for like 8 min. Finally the manager comes out and offers to help me. When I finally get to my room it smelt bad and the bed linens were stained and there was hair on the sheets and pillows. The shower was broken and the bed was rock hard. On a more positive note the breakfast was okay and the morning staff was nice. I can't believe I had to pay $100 for this rat hole.

  • Stayed September 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Quality Inn

  • Quality Inn Victoria
  • Victoria Quality Inn
Address: 3112 Houston Highway, Victoria, TX 77901
Price range (per night):* INR7,270 - 8,220

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