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Quality Inn – reviews, photos

3112 Houston Highway, Victoria, TX 77901
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #7 of 14 hotels in Victoria
3.0 of 5 stars 22 Reviews
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22 reviews from our community

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Victoria, Texas
1 review
1 helpful vote 1 helpful vote
“Terrible part of Town”
2 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

My husband to be and I stayed in this hotel on a business trip. The hotel was booked by the company that sent us here. The motel is not in a very good part of town, i discovered this as I was walking back from breakfast and there was a police officer standing outside three doors down from ours, I ask him if we were in an ok part of town and he informed me that this is about as bad as it gets. The whole reason the police officer was present was due to something being stolen from the back of a truck. He told me if you dont lock it up or bolt it down to not look for it to be there when you come back. As far as the rooms they were tiny, the bed is hard, and it is very dated. The air conditioner is really loud you can hardly here the t.v. when it is on. You constantly here trains and sirens. The room smelled bad from the time we walked in, to the point of getting our truck freshner and placing it over the vent, which helped very little. If you can i reccomend "from looks only" staying in the holliday inn or candle wood suits also i noticed that they are all in a better part of town and seem more up to date. One a better note the breakfast was pretty tasty.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask louisianagirlj5 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“A clean quiet room.”
3 of 5 stars Reviewed 9 August 2011 via mobile

We were on a work trip and.usually stay at a motel with an inside hallway entrances. The rooms were clean and quiet and the airconditioner worked well.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask roxiekay about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“its ok.. but not a place i would ever go back to”
3 of 5 stars Reviewed 15 May 2011

this place is full of oil workers, and they are all very quiet and the hotel is really a place to sleep and keep on travelling. i nearly checked out early. i had a mexican beg for cash from me when i was sitting there in my car at the front entry.. politely told him he was ok and to keep on going, but very unsettling!! its a place with no security and its really not a pretty place at all.

rooms are clean.. air-conditioning is noisy.. breakfast was ok.

i would not return to this style of hotel again, but there was little else available and i had little choice at that time

as i say, its a place to rest and its not a place you would want to hang around during the day at all..

  • Stayed April 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask agentm_11 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnVictoriaTX, Manager at Quality Inn, responded to this review
18 May 2011
I wanted to take a moment to thank you for taking the time to voice your experience at our hotel on Trip Advisor. I am concerned about some of the comments concerning security and the condition of the property itself.

I wanted to let you know that we actually do have a night time security gaurd. So far we've never come across the need to have security available during the daytime due to the fact we have a variety of hotel staff all over the property all day, including housekeepers, maintenance and construction workers, as well as my self, management. I apologize that you were approached by an individual asking for money. Had we been made aware of this issue we certainly would have addressed it.

We are also in the process of renovations. As you may have noticed during your stay were are adding new storage facilities and repairing different areas of the building's exterior.

The principle goal of our hotel is to provide dependable service to all of our guests. Consequently, it's dissapointing to learn that you were unhappy with your stay.

Please know that we always take all feedback from our guests very seriously. I sincerely hope that in the future you will consider giving us another chance. It is true that our outdoor pool (newly renovated!) is our only form of on-site entertainment, however at the front desk, our staff would have been more than delighted to provide you with a brochure and direct you to a wide array of entertaining places right here in Victoria. From museums and parks to fine dining and night life, Victoria is a city that is rich in culture and if you know where to look, can be very entertaining.

We hope one day we have the opportunity to serve you again and make a better impression!
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guate1sttime
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“very average and overpriced but cleaner than I expected”
3 of 5 stars Reviewed 24 February 2011

Stayed in town for a funeral. All of the other hotels were booked due to conventions being in town. I read the reviews and was expecting worse. The room was clean and very average. Normally I would expect a room like this to go for $80 tops but we paid $109 for a double NS room. I checked for bed bugs and noticed the mattress was a new one. New sheets, covers and the carpet looked newer as well. The bathroom ceilling was coming down and the tile was still old. Very little water pressure. The outside of the hotel looks older but I noticed they were renovating the rooms below ours. Breakfast was bagels and danish that had been left out from the day before. It is near a hospital and we heard ambulances and trains through the night. The pool was opena nd it looked clean. We didnt get in. Overall The room did the job and I was grateful it was clean.

  • Stayed February 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask guate1sttime about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnVictoriaTX, Manager at Quality Inn, responded to this review
22 March 2011
Greetings! My name is Nicole and I am the Assistant General Manager of the Quality Inn - Victoria. While I was delighted to see you took the time to share your experience at our hotel, I was dissapointed to read the problems you experienced while staying with us. It is true we are under renovations and I'm happy to see that you noticed! I will be taking your comments and reviewing them with the General Manager. We take the experiences of our guests very serious and want to know how we can improve! I was concerned about the complaint you had about the breakfast only having pastries left from the day before. Our breakfast is served Monday through Friday from 6:00am to 9:00am and on weekends from 7:00am to 10:00am. During this time we serve a full hot breakfast featuring a rotating combination of fresh scrambled eggs, bacon, sausage patties, sausage links, biscuits, gravy, waffles, yogurt, fresh fruit and more. If you visited our breakfast during our posted hours and experienced less than this, I sincerely apologize. Please let me know so this can be addressed immediately with our breakfast staff. We strive to give all of our guests a fantastic experience and I hope you'll give us another chance in the future.
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Red Bank, New Jersey
Senior Contributor
46 reviews 46 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Pleasant Staff. Clean and comfortable.”
3 of 5 stars Reviewed 29 January 2011

The Quality Inn is right on Houston Highway and handy to the local hospital and restaurants.
Having had a villainous stay at another place (Super8) I was comforted and pleased to find the Quality Inn, right where I needed to stay. It was clean and comfortable with a wonderful bed and full breakfast in the morning. (Just wish they had real butter out there in the breakfast area! ) I was able to roll right over with my bags and print out my next boarding passes in their sheltered computer/printer area under the stairs.

All in all I enjoyed my stay.

Stayed January 2011, travelled on business
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Ask SteamyDelicious about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnVictoriaTX, Manager at Quality Inn, responded to this review
22 March 2011
Greetings! My name is Nicole and I am the Assistant General Manager of the Quality Inn - Victoria. While I was delighted to see you took the time to share your experience at our hotel, I noticed during your stay there was no real butter available during your breakfast. We pride ourselves on our breakfast and I sincerely apologize that the item wasn't available to you during your stay. As it so happens, the shortage was discovered and has been taken care of. Please be rest assured this won't be a problem in the future and I hope you allow us the opportunity to serve you next time your in the area!
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Additional Information about Quality Inn

  • Quality Inn Victoria
  • Victoria Quality Inn
Address: 3112 Houston Highway, Victoria, TX 77901
Price range (per night):* INR7,270 - 8,220

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