On JUNE 25TH,2011 I made reservation for at least six to ten rooms and checked in to the hotel .But not all my family members got the rate they were promised. We needed the rooms,so we payed and stayed.The front desk staff and night audit staff were nice. I had no problem with them.When I was going up to my room on the second floor their was blood all over the stairs,I called and reported they said it would get cleaned .I walked into are room had a bad odor.Several of us got switch from rooms and one room still had a dirty towel in the shower. we fix the problem, We left for dinner and came back late that evening and blood was still on the stairs .I woke up Sunday morning went to my car and what do I see down the stairs the same blood still their at 9:30am .I called to front desk to requested for fresh towels(10:50 am) they told me I needed to take them the dirty towels in order to get clean towels.I send my teenage son to get the towels an the manger told him no cause we had a Sunday check out. and then my son went to a housekeeping cart and ask her for towels which he got and their comes the manger right behind him to take them away. so no towel no shower. Then one of my family requested for a late check out that was a night mare front desk clerk said it was fined no problem noon is okay. But no their comes manger and threaten them to leave in 5 min are they will call the cops to escorted them out.Thank you Manger Yvonne for the worst hotel stayed .
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