I was in charge of making arrangements for overnight lodging and a meeting space for our Board and Council. The sales staff and hotel staff couldn't have been more accommodating to our needs and requirements. The business center was one of the best I have experienced in this size hotel. The property and rooms are clean, well-maintained and has a beautiful space both indoors and outdoors for guests to gather and "hang out" and enjoy the evening reception and breakfast.

We are staying here for at least 2 months while our house is being built in Spring. The management and staff are so accommodating to our every need! Since we brought a lot of clothes, computers, printers, etc., we asked if they would remove one of the queen beds for more room...without hestitation, they said "sure"...and it was done before we checked in. They actually reserved our room by an exit door which was ready when we moved in. Good people, good food and friendly atmosphere...WE RECOMMEND IT!

I had made reservations at this hotel for the renaissance festival, and to make a long story short, I live in austin and the hotel is in houston, with the renfest right in between. to pick up my bus passes would have required an extra round trip of 1 1/2 hours. i called the hotel to see if they could maybe mail the passes, and the front desk employee told me that she would have Alex Cerda, the general manager, call me the next day. I really didn't expect to hear from anyone at all, because let's face it, when it's a large national chain, it's seldom that anyone cares enough to go out of their way. However, not only he did call, but he was extremely gracious and helpful. My request must have been a hassle, and I'm sure it took more time than he really wanted to spend on me, but he was nothing but friendly. When we got to the hotel last night, Alex wasn't on duty, but the staff was all extremely helpful and organized, even in the face of a very busy evening. the weather wasn't good enough for swimming, but the pool area was very nice, as was the dining area. I highly recommend this hotel to anyone staying in this area or going to the renaissance festival. and the renfest package is totally worth it!

Nice place to stay for a longer time. All comfort and great service !