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Holiday Inn Express Hotel & Suites Texas City – reviews, photos

2.5 of 5
2440 Gulf Freeway, Texas City, TX 77591
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Holiday Inn Express Hotel & Suites Texas City
Holiday Inn Express Hotel & Suites Texas City
Holiday Inn Express Hotel & Suites Texas City
Holiday Inn Express Hotel & Suites Texas City
Holiday Inn Express Hotel & Suites Texas City
Holiday Inn Express Hotel & Suites Texas City
Ranked #2 of 12 hotels in Texas City
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    10
    1
    0
    2
Date Rating
New Braunfels, Texas
1 review
“Nice, clean hotel”
4 of 5 stars Reviewed 16 July 2010

This hotel was very clean and nicely decorated. Rooms were spacious and loved the shower. Only problem was the bed was very uncomfortable. Even my husband copmplained so I spoke to Tracy at front desk and she offered to move us down the hall to another room and even upgraded to a larger room. Second night was much better and slept well. One issue was the millions of mosquitos!! We literally had to run from our car to hotel because we were covered in them. Guess that is why no one in area was outside and pool was always empty? Otherwise I would hightly recommend this hotel.

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mfischer65 about Holiday Inn Express Hotel & Suites Texas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eraschle, Public Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review
18 September 2010
Thank you so much for your nice comment. I am happy to hear that you enjoyed your stay with us and we hope your travel plans will bring you back to this great area again. Mosquitoes of course can be a plague and depending on how much it rained, there can be many or few. It just all depends on the weather.
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Waco, Texas
2 reviews
“Nice, clean place to stay.”
4 of 5 stars Reviewed 22 March 2010

My husband & I enjoyed our over nite stay. The rooms were clean. The breakfast was very good & the manager, Ty, were very helpfull. We will stay here again.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KatyWaco_Texas about Holiday Inn Express Hotel & Suites Texas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eraschle, Director of Sales at Holiday Inn Express Hotel & Suites Texas City, responded to this review
18 September 2010
Thank you for your kind review. We are happy to hear that you have enjoyed your stay with us. It is our goal to make each guest's experience an excellent one. With pride Holiday Inn & Suites Texas City is rated amongst the top performing hotels in the Holiday Inn franchise system.
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Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Horrible”
1 of 5 stars Reviewed 26 August 2009

They chargred 100 dollars a night so I could listen to them hammer outside my window starting at 8:00 every morning. We weren't told when we made the reservation that they were working on the hotel. When we asked to leave that evening after my husband returned from work we were told we would be charged for that night if we stayed or not. Thats policy he said. Well I think it should be policy for you to have a quiet stay. Guest should be told when making reservations. They should at least lower their rates while they are doing these repairs. Horrible, dont stay here!!

  • Stayed August 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sensy45 about Holiday Inn Express Hotel & Suites Texas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eraschle, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review
26 August 2010
Today it is exactly one year since the posting of this review. The improvements which were taking place a year ago became very successful and the hotel nicely stands out with new color and shine. We pride ourselves for excellent service and customer orientation, proof of which is that we are among the top rated Holiday Inn Express & Suites properties in the system.

Remodeling a hotel is always a difficult task and we are sorry that we could not live up to the expectations of every guest during that process. We certainly have listened to this specific review and will be even more careful next time.
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New York City, New York
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Basic but improving...”
3 of 5 stars Reviewed 30 July 2009

Went to visit family and needed something basic that was convenient.
Pros- Rooms were clean and well maintained, breakfast decent and the pool while small did come in handy.

Cons- Doing work on the exterior (finally fixing hurricane damage), room safe was already locked and no one was able to open it and short staffed (1 person on the desk and that was it).

If you do stay here, I highly recommend eating at Gringo's (Tex-Mex) which is 3 minutes away. Good food, service and price.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Turkey19 about Holiday Inn Express Hotel & Suites Texas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eraschle, Managing Director at Holiday Inn Express Hotel & Suites Texas City, responded to this review
1 August 2009
Thank you for choosing the Holiday Inn Express Hotel & Suites in Texas City while staying in the area and thank you for your time rating our property. We are in the process to redo our exterior after damages of hurricane Ike. It took more time than anticipated but we wanted to be sure that we take care of all the small and different details in order to do the repairs the best possible way, so we can assure that our guests will always have a nice and safe place to stay. We hope to welcome you soon again in a not too distant future and show you our renewed Holiday Inn Express.
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Kaufman, TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Only wished I could have stayed longer”
5 of 5 stars Reviewed 3 March 2009
1
person found this review helpful

We stayed at this hotel for a pre-cruise night! We had never stayed here before so we had no prior knowledge of what we were getting when we booked. Upon our arrival we met Tracy at the front desk, She was a sweetheart. She took care of our every need. She also advised us that we had been upgraded to a suite. The suite was fantastic, clean, very comfortable "smart style" bedding, large 6 ft open shower with all the bathroom amenities you could need. HD TV with cable. The next morning we went down to our free breakfast in their very nice dining room. Our choices were boiled & scrambled eggs, bacon, bisquits & gravy, cold and hot cereals, toast, bagels, juices, milk, pastries, fruit, cinnamon rolls and I'm sure I missed other items. All the food was good. We did not use the fitness room but it had two treadmills, recumbant bike & etc. The pool was closed this time of year but it looked very nice. They also had WiFi in the rooms plus a business center that had computers that you could use and very nice touch. Eveything was very modern and updated. Things were clean & neat. I wish we could have stayed here for more time but the cruise ship was not leaving without me so off we went! I will be back to this hotel in the future.

  • Stayed February 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nomoreknothead about Holiday Inn Express Hotel & Suites Texas City
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eraschle, Managing Director at Holiday Inn Express Hotel & Suites Texas City, responded to this review
18 June 2009
thank you so much for your kind words. The entire team at Holiday Inn Express in Texas City is striving to make the stay of each and every guest a wonderful experience. Comments like yours make us pursue our goal of total guest satisfaction with even more persistence! Thank you again and good luck to you!
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Additional Information about Holiday Inn Express Hotel & Suites Texas City

  • Holiday Inn Texas City
  • Texas City Holiday Inn
Address: 2440 Gulf Freeway, Texas City, TX 77591
Price range (per night):* INR6,878 - 8,164

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