I wanted to book at a Choice Hotel to earn additional points and most of the Choice Hotel family hotels are decent places. This one may be at some point, however it is not there yet! I think it was recently taken over by Choice and was a Holiday Inn. We were on our way to Family Night at the University and arrived to check in. I had a receipt that said I was booked for a King Bed with sofa bed suite for about $79 a night. The gal at the front desk checked us into our room. My husband and I carried our luggage upstairs and down the balcony to our room. When we got in we found something we have never in a hotel seen before...THERE WAS NO BED! There was a dirty sofa bed, a tv, a vanity and a bathroom..however NO BED! So we drug all our luggage back to the office. The front desk clerk explained she was borrowed to that property as there was not enough help and then moved us to the room below. We walked all the way back to the room again... and went in. SAME ROOM..NO BED! The walls were very dingy and spotted, the sofa bed was so dirty I would not even sit on it...let alone sleep on it, and I was not paying $79 to spend the night on a small double size sofa bed! I thought maybe the rest of the room was attached? However, all the doors had big huge tables in front of them and were double locked. We returned to the front and asked for our money back. If these rooms were this unpleasant how would the others be? Made us a bit nervous as cleanliness is very important to us!
On Choice Hotels defense, maybe they JUST took over this property and the girl working there had no idea these rooms had not been renovated and had no beds! I can only hope that this was the case. This was not a good experience and at this point I cannot recommend this place. However, others have stated it was nice for them, so maybe...just maybe..my case was a fluke?
I hope so! :) Stephenville needs all the nice hotels it can get with so much going on around town...(school & rodeo).
- Quality Inn Stephenville
- Holiday Inn Stephenville
- Stephenville Quality Inn
