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Deluxe Inn – reviews, photos

3.0 of 5
2865 West Washington Street, Stephenville, TX 76401 (Formerly Quality Inn)
Hotel amenities
Deluxe Inn
Deluxe Inn
Deluxe Inn
Deluxe Inn
Deluxe Inn
Deluxe Inn
Ranked #7 of 10 hotels in Stephenville
3.5 of 5 stars 9 Reviews
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9 reviews from our community

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Texas
Senior Contributor
46 reviews 46 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“This Hotel Needs Some Help!”
1 of 5 stars Reviewed 21 September 2008

I wanted to book at a Choice Hotel to earn additional points and most of the Choice Hotel family hotels are decent places. This one may be at some point, however it is not there yet! I think it was recently taken over by Choice and was a Holiday Inn. We were on our way to Family Night at the University and arrived to check in. I had a receipt that said I was booked for a King Bed with sofa bed suite for about $79 a night. The gal at the front desk checked us into our room. My husband and I carried our luggage upstairs and down the balcony to our room. When we got in we found something we have never in a hotel seen before...THERE WAS NO BED! There was a dirty sofa bed, a tv, a vanity and a bathroom..however NO BED! So we drug all our luggage back to the office. The front desk clerk explained she was borrowed to that property as there was not enough help and then moved us to the room below. We walked all the way back to the room again... and went in. SAME ROOM..NO BED! The walls were very dingy and spotted, the sofa bed was so dirty I would not even sit on it...let alone sleep on it, and I was not paying $79 to spend the night on a small double size sofa bed! I thought maybe the rest of the room was attached? However, all the doors had big huge tables in front of them and were double locked. We returned to the front and asked for our money back. If these rooms were this unpleasant how would the others be? Made us a bit nervous as cleanliness is very important to us!
On Choice Hotels defense, maybe they JUST took over this property and the girl working there had no idea these rooms had not been renovated and had no beds! I can only hope that this was the case. This was not a good experience and at this point I cannot recommend this place. However, others have stated it was nice for them, so maybe...just maybe..my case was a fluke?

I hope so! :) Stephenville needs all the nice hotels it can get with so much going on around town...(school & rodeo).

  • Stayed September 2008
    • 1 of 5 stars Value
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo, TX
2 reviews
“Good Hotel”
4 of 5 stars Reviewed 5 September 2008

The hotel is older but has been remodeled and has been kept up very nice. Staff was helpful and professional. Nice pool area and hot tub. Rooms were nice and housekeeping kept our room clean for the entire length of our stay. It was a nice experience and I will definately be back.

  • Stayed June 2008, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Quanah, TX
1 review
“Security guard on a power trip”
2 of 5 stars Reviewed 3 April 2008

After being at the hotel for approximately 5 minutes, we were harassed by a security guard who was threatening to kick us out before we even got into our rooms. He kept yelling at us saying that "He didn't think we understood him" several times. I appreciate having security guards at hotels, but this one was rude and way out of line trying to tell us how we were guests of the city of Stephenville and that he could have us arrested. We were doing nothing wrong other than trying to get everybody in their rooms. Later in the lobby he was complaining loudly to the other staff that he should have worn his uniform because know one was listening to him. We saw him harassing several others as well. It is funny how we never saw him patrolling the parking lot or doing much of anything else. He just wanted to try to show everyone he had some authority. Too bad. The hotel is a little older, but well kept, clean, and affordable. One of the rooms had a shower that would not drain and one had a hot water knob on the shower that would not turn on. We have always liked to stay there in the past, giving the hotel approximately 15-20 room nights per year. After this last experience and being harassed by an out of control security guard, we will no longer be staying at the Holiday Inn of Stephenville.

Stayed April 2008
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Houston, TX
Top Contributor
109 reviews 109 reviews
Reviews in 69 cities Reviews in 69 cities
376 helpful votes 376 helpful votes
“Better hotels coming soon”
3 of 5 stars Reviewed 31 January 2007
1
person found this review helpful

I'm used to staying at relatively new Holiday Inn Express and Hampton properties, so this hotel seemed dated to me. It's probably the best available in Stephenville right now, but a new Hampton and La Quinta appear to be opening soon.

This hotel has attempted to shape up in preparation -- my room had new carpet, and the air conditioner looked new. The bed was reasonably comfortable, but nothing compared to Hampton's new beds. The bathroom was small and moldy. Rooms are exterior entry, and there is no elevator.

The biggest disappointment was the housekeeping. On my first night there, my sheets had hair on them. So did the towels. The housekeeper didn't even replace a completely used toilet paper roll.

On the plus side, my courtyard-side room was quiet, the wireless internet service was great, and there are some good restaurants nearby (Chili's & Cotton Patch Cafe).

  • Liked — Location
  • Disliked — Hairy sheets & towels
  • Stayed January 2007, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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melodyshort, Manager at Deluxe Inn, responded to this review
1 June 2007
Thank you for your review on our hotel. We appreciate all of your guests responses and use these to better our property in all areas needed. We have completed renovation of our guest rooms to include:

New carpet, beds (all parts), new soft seating, black out curtains, curved shower rods, shower curtains,& all new decor.

The improvements we have made to the exterior of the property includes: New paint on guest room doors and complete exterior of buildings

The property is continuously undergoing improvements so that we can uphold the high standards that we wish to pass along to all of our guests.

We would love for you to stay with us the next time you are in the area and see these improvements and give us feedback on anything you feel sould be on our list of improvements.

Thanks again for your feedback and please feel free to conact me directly if you should have any other questions or concerns regarding our property.

Melody Short
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southern CA
1 review
“average hotel”
3 of 5 stars Reviewed 22 January 2006

Rooms were clean and adequate. Front desk friendly. Horse corrals in back for equestrian travelers. We have stayed here on two different occasions and would recommend it.

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Additional Information about Deluxe Inn

  • Quality Inn Stephenville
  • Holiday Inn Stephenville
  • Stephenville Quality Inn
Address: 2865 West Washington Street, Stephenville, TX 76401 (Formerly Quality Inn)
Price range (per night):* INR3,446 - 5,113

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