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Holiday Inn Express Hotel & Suites The Woodlands – reviews, photos

2.5 of 5
24888 I-45 North, Spring, TX 77386
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Holiday Inn Express Hotel & Suites The Woodlands
Holiday Inn Express Hotel & Suites The Woodlands
Holiday Inn Express Hotel & Suites The Woodlands
Holiday Inn Express Hotel & Suites The Woodlands
Holiday Inn Express Hotel & Suites The Woodlands
Holiday Inn Express Hotel & Suites The Woodlands
Ranked #2 of 6 hotels in Spring
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    6
    7
    4
    2
Date Rating
Pinoso, Spain
Senior Contributor
46 reviews 46 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“A nice suprise”
4 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

After having a recent bad experience in a HIE in Texas, we were extremely pleased with the friendly reception staff who were also exceptionally helpful in trying to provide us with a quiet room in what is not a quiet area. Although we could still hear the busy Interstate from our room, they had put us as far away from the road as they could. Please note though if you want to sleep during the day, don’t get the room next to the housekeeping room, you won’t get much sleep once the laundry starts, the washing machine (I am assuming that was the cause) shakes the bedside lamp and table and the vibration can be felt through the floor.
Good sized bathroom and bath towels. The bed was extremely comfortable although the pillows could do with renewing, they were quite lumpy. There is a fridge and microwave in the room and a good sized work desk, really good facilities. The hotel does provide room service via delivery service from local restaurants I believe. We found the booklet advertising this after we had walked around the block trying to find somewhere to eat and had eventually ordered a Chinese meal to be delivered to our room. We would have ordered an Italian meal via the hotel had we known.
Breakfast typical HIE. Cheese omelettes and bacon, these were in the same heated cabinet so the omelettes tasted like smoked bacon, OK if you like meat, no good for vegetarians. There was a good selection of cereals, breads, muffins etc. Coffee and juice was OK as well.
There is an outside pool and hot tub, we did not try this as the weather was not suitable, but I would imagine the noise from the road would force you away fairly soon.
We got a taxi booked by the hotel to the local mall and river way restaurant area. Beware of this particular taxi company, the driver charged us $23 for the 3 mile trip; we got a different company back for $10.
There are a couple of computers and a printer in the business centre, very handy, we printed off our boarding passes for our next days flights.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kestep03650 about Holiday Inn Express Hotel & Suites The Woodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Top Contributor
82 reviews 82 reviews
Reviews in 75 cities Reviews in 75 cities
325 helpful votes 325 helpful votes
“Quality Holiday Inn Express Near Spring & The Woodlands”
4 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

While visiting a relative, we stayed two nights at the Holiday Inn Express. On I-45 between Spring and The Woodlands, the motel provided a large, well-decorated room with a king bed, desk, cabinet and sofa. The lobby is unique in that there are two large public areas in addition to the dining room. The road noise did not seem to be a factor. The complimentary wi-fi, cookies, newspaper, business center and the full breakfast made the stay even more enjoyable. While the area is not exceptional, The Woodlands, one of the premier planned communities in Texas, is about 5 minutes north. If a pleasant stay at a moderate price is your goal, then the Holiday Inn Express should be highly considered.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jfoote about Holiday Inn Express Hotel & Suites The Woodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loganville, Georgia
Senior Contributor
35 reviews 35 reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
“Very Nice - No Complaints”
5 of 5 stars Reviewed 13 October 2011

This was a nice HI Express, which include a microwave and mini ref and free breakfast.The breakfast includes hot and cold items. I've never seen a HI Express with meeing rooms, but this one has them. The fitness center is open 24 hours. The toilet handle needed adjusting and was immediately repaired. The side entrance door knob was missing and the door was not secured the first day. It was later secured, but the knob was still missing, yet operable. The mattress appeared new and was comfortable. The TV was the old tube type, but worked fine. It would have been nice to see it from the desk though. I had a UPS delivery problem and the front desk clerk was very helpful in assisting me track it down - it was delivered next door. The location is great - convenient to everything in that area of town and to the Hardy toll road, which has little to no traffic to/from IAH airport.

Room Tip: Near elevator/side entrance
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DeeDee134 about Holiday Inn Express Hotel & Suites The Woodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great People”
4 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

I spent a night here on Business last week, the rooms were clean and the people were friendly. You can't ask for much more than that. It is refreshing to stay in a place where you don't have to worry about what 'that stuff is' on the floors, tub or beds. Great place to stay.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MikeFromMidland about Holiday Inn Express Hotel & Suites The Woodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Horrible”
2 of 5 stars Reviewed 25 August 2011

We arrived late and were told that there was an outside entrance from the parking lot about halfway to the back that would be convenient for us. We got to the outside entrance only to find that the lock on the door was busted and therefore the inside hallways were unsecured. (Desk was advised about it. We were women traveling without men. ) We arrived in our room (Room 142) and on first flush found that the commode was stopped up. We suggested moving to another room as we were tired and didn't want to fool with someone there fooling with a commode till God know when! We moved to another room.(Room 128)The beds sagged and were too soft for 2 adults to sleep on without making a conscious effort all night to keep from rolling into one another! The rooms and hallways were too warm to be comfortable and they reeked of cologne or deodorizer. Boiled eggs tasted weird and the orange juice tasted sour.(threw both out) Coffee ran out at breakfast bar at 9:50AM and was not refilled.(breakfast bar closed at 9:30) Food that should have been cold was lukewarm and food that should have been hot was cold. They gave us a 50% adjustment and we left after one night. Will never stay there again.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Good_EyeTexas about Holiday Inn Express Hotel & Suites The Woodlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Ryan, Director of Sales at Holiday Inn Express Hotel & Suites The Woodlands, responded to this review
23 September 2011
A positive experience is our desire for each guest; however, your experience shows that we have room for improvement. We have taken corrective action to resolve these issues. We hope that your experience did not detract from your visit to the Woodlands area. Although an apology might seem pointless at this late date, I still offer you mine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Hotel & Suites The Woodlands

  • Holiday Inn Spring
  • Holiday Inn Express Woodlands
  • Spring Holiday Inn
Address: 24888 I-45 North, Spring, TX 77386
Price range (per night):* INR5,489 - 8,345

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