Please stay away from this place. I booked a room at this place three weeks ahead and asked if we could cancel. They said yes as long as it was 24 hours in advance. I called to cancel 7 days before the stay and they first said I couldn't cancel and then said I would have to pay a $25 fee. Now catch this, they charged me tax on the $25 bringing it to $28. This is the biggest rip off ever. I wish I would have read the reviews before I booked this place. Please, please, stay away from this place. These people are not honest.

Last weekend my family and I stayed at the Casa Bella in South Padre Island, TX. The room was great. Very clean, neat, air conditioner was freezing, and each room had a view of the pool and jacuzzi. We were also right on the water (bayside) and had access to a covered fishing pier which also had boat docks available. This along with very courteous service, coninnental breakfast, and a great location. We were walking distance from shops, restaurants and bars. It was a great value for the price and we will definitely stay there again! In fact I recommended it to some extended family and they also rented rooms and joined us for some fishing, so it was great.

We arrived late...unbeknownst to us SPI was having their annual sand castle contest. The room was filthy ... dirty tub, the toilet had not been cleaned. The 3/4ths of toilet paper had been used...why bother.?
The mildew was overwhelming...and the AC was a welcome respite.
The most shocking and disgusting of this so called hospitable establishment is that the Managers TURN OFF the AC at 9am if you are checking out at 11am.

After arriving late, and dealing with a nasty and dirty bathroom with see through oversized hand towels that were terribly worn ...I simply wanted to sleep but was awoken by the Mugginess and dampness that choaked me ... Because the management chooses to wake people By turning off the AC.
Which is inhumane. I have an elderly parent who was so upset by their uncharitable ways.

I called the mgr to let them know that the AC was not working ...and they said we turned your AC off...because your check out is in 3 hours.

I had to beg them to keep it on again but they wouldn't saying I was up now so I should be on my way.

I explained that I arrived after 12 and was looking forward to sleeping in...and that I have an elderly parent whose health is being compromised let alone having to argue over something so trivial.

This dump has switches that turn off the power to your AC from their office. The hotel business is about hospitality there none at this embarrassment of a place.
Shisters! Fraudulent practice. Do not stay here. Beware!

was satisfied with room,, despite reading other reviews of dirty rooms and crappy towels, our experience was the opposite. the only thing that drove me crazy was the ill-fitting king sized sheets,, they popped off the bed everytime you sat on it,,, would definately stay here again, but will bring properly sized sheets from home