The very first day of our arrival,I got on the elevator to go down from the 4th floor,when the elevator stops,nothing happens, and than I started freaking out.It was a tiny elevator, no one knew I was on it, no cell phone,and the hotel was fairly empty.I started pushing buttons,and the emergency button,and nothing.Just quiet,nothing worked,I started screaming for help and banging on the door,and I cannot begin to put my fear into words,I am claustrophobic,but anyone would have lost it.I began shaking,and was trying to keep my head together,but couldnt.I was screaming,and hitting the door,and nearly out of my mind when a hotel maintenance man heard me.He yelled I will get you out.Minutes seemed like an eternity,before he pried open the door with a crowbar,and he did apologize.I was trembling and in tears,at the front desk,and they said sorry,and that they would put me in another room on the first floor.I just felt like after the tramatic event I just went thru,they should have done a little more.
Not physically hurt,but the mental part was unbelievable.To be alone,with no communication,knowing no one knew you were trapped,and the emergency button,did not even work.This experience left me drained and mentally exhausted, but I went on with our vacation,and tried to forget this awful experience.My advice,if you get on the elevator,dont be by yourself,and have a cell phone.The beds were very hard,very uncomfortable.Every one who worked there was very nice and polite .
- Knights Inn South Padre Island
- Bayview Hotel South Padre Island
