we found bed bugs on us biting us at 5am. we packed up and rushed out. told the clerk and their reply was 'oh yeah we have had trouble with them in that room....demanded a refund and they simply pointed to a ''NO REFUNDS'' sign on the wall.....totally unacceptable, disgusting, etc etc etc..... I have never in my 60 years came across something or someone as hideous as this. I could understand an accidental infestation and rental but the fact that they admitted having knowledge of the critters prior to renting is unbelievable....my wife and I work on the road most of the year and now have no choice but to check rooms in person prior to paying to aviod another encounter like this and bites that last for weeks. its sickening. How could they? choose your motels and hotels very carefully. good day friends.

Worst excuse for Lodging ever!!! Pubes all over the bathroom,holes and mold on the ceiling,smelled like wet cat,drawers fell out of nightstand,giant hole in bedspread,air cond had to be 50 yrs old and worked sporadically,I'm afraid to get under the sheets,so I am going to sleep on top of the spread and hope for the best!!!! Not bad for 60 bucks Huh

The room smell of mens perfume, the smell was so over powering
that I had to lower the heat to breath. The bed, the bathtub, the
bathroom floor,all of the surfaces were covered withe black hairs,
when I pulled back the sheets on the bed it was so full of black
hairs it looked like I was cleaning out lent screen then I also
noticed the sheets where crusty this is the most dirty place
I have every stayed in my live and I am 55 years old. The only reason I did not leave was because I got there late and I was
traveling alone, also I didn't make reservations something I
always do big mistake. I am going to see about turning this
place into the health department.
This whole situation is wrong I have been traveling Texas my whole
life and never had this problem. I'm a proud Texan, I hate it when
people from other countries move in buy our companies the
run them down and give them a bad name. After all the
ALAMO is our States property.
Cecelia Vollendorf Lockridge

We have stayed at this hotel many times during move-in weekend and football season at TLU. The rooms are always clean, and the staff is friendly. They have a nice, substantial complimentary breakfast. Most of the time we book over the phone in advance, but a couple of times we just showed up and were able to get a room. Comparable to the other hotels in town, but much more budget friendly.