We usually try to stay at Hampton Inns because they are generally very good. We requested a non-smoking room, were told it was, but it clearly wasn't. They tried to spray over the smell, but it didn't work at all. They claimed to have no rooms to move us to that were non smoking. After 2 days of staying we have to clean every article in our possession that was in the room and are airing out our luggage and other non washable items outside.

Chose this hotel based on the rave reviews on this website but was extremely dissapointed!

Pros: Check in went well with a great front desk employee who helped with directions and suggestions for dining. And the gentleman tending to the breakfast buffet was extremely efficient at keeping things stocked and very friendly. No problems whatsoever internet being slow.

Cons: Went to the room for about 10 minutes after check in then left for dinner. When I returned it was obvious someone had been in the room and moved quite a few things around from where I had put them. Luckily I had not left any of my important personal belongings nor my suitcase. I called the desk asking about this and all they said was "no one should have been in your room".

Impossible to sleep with the traffic noise from a busy road that is maybe 20 feet from one corner of the hotel. This is not the interstate highway but a smaller road that leads to business area. Luckily I wasn't on the ground floor. Can't image how bad that would be. Even with the A/C running it didn't drown out the road noise.

Sheets and pillow cases had an odor that was very unpleasant. They appeared to be clean but the smell was definitely an issue. This was an issue every day so it must be whatever they wash the sheets with. It wasn't a bleach smell but more like how your clothes smell when you've been outside sweating for several hours! Bed was also very uncomfortable (not up to level of other Hamptons I've stayed at).

Returned to the hotel one day at 5:00 p.m. and housekeeping had not been in. Called the desk and was told they were done for the day and had a very busy day with the hotel being full the night before. After some discussion that didn't resolve the issue I asked if I could at least get some clean towels and was told they'd try.

Started to get ready to go out for the evening and within 5 minutes of my call to the desk someone is banging at the door. It's 3 women with the housekeeping cart. I tried to tell them to give me 15 minutes to shower and change. They nodded and I closed the door locking all locks. Within 5 more minutes the banging on the door started again and they used their key to try and enter and kept trying to push the door open! If I had not used the security latch they would have barged right in during my shower. I hurried to get ready, loaded up all my belongings (due to the incident the first evening) and left as soon as I could.

Parking was a real problem when returning around 10:30 -11:00 p.m. at night. Had to park in the restaurant lot next door one time. Waited about 20 minutes for someone to leave to leave then grabbed the slot. Restaurant was closed and wasn't sure if vehicles might be towed.

While this hotel has very high ratings I definitely will not recommend it after my experience. And I definitely would NOT stay here again

We stayed at this hotel for two nights in early June. This was a very nice hotel. We booked a pre-paid, special rate of $87/night, non-refundable. A great rate for the room. Because we pre-paid, check-in was extremely fast and check-out was extremely easy. The front desk was courteous and our rate included free breakfast. There ware many options for breakfast including both hot and cold food items. Our room was clean, quiet and comfortable. The hotel was very full, however we only heard a few doors slam none during the night hours. We did hear our neighbor on the phone one morning, but overall the room was very quiet. The bed was very comfortable and the decoration was stylish with a fluffy comforter. This was our first stay at a Hampton Inn and we would definitely stay at another one. The hotel was only about 10-15 minutes from the Round Rock Express minor league ballpark and very conviently located to I-35. Overall a positive experience.

Cheery staff and clean rooms. The decor in the hallways (carpet, art, etc.) is old style Hampton, but the beds are very very comfortable. Brilliant for a Hampton. The internet can be VERY slow at peak times: much slower than dial-up. That was my only complaint. Otherwise, pretty happy with the property. The Marriott across the highway is nicer, but you're also paying a 50%