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SpringHill Suites Austin Round Rock – reviews, photos

3.0 of 5
2960 Hoppe Trail, Round Rock, TX 78681
Hotel amenities
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
Ranked #14 of 22 hotels in Round Rock
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    10
    7
    3
    5
    0
Date Rating
Austin
1 review
1 helpful vote 1 helpful vote
“Failed to Honor My Reservations”
2 of 5 stars Reviewed 9 March 2011
1
person found this review helpful

We booked 17 rooms for the State Tennis Tournament which was also the same weekend as the several other events in Austin-Round Rock-Georgetown area. The hotel cancelled our rooms without informing us. We had to stay 30 miles away due to this "error". As I later found out, other schools experienced the same circumstances as did we. Whether or not we were "bumped" to facilitate occupants that were going to pay "full price" or not, Springhill Suites should have located us other rooms at the same rate. This was not done. I have stayed at this hotel for 7 years and never had a problem, but I will never stay again at Springhill Suites or the Courtyard in RoundRock. It's a nice place to stay, but you're wasting your time makeing reservations...just walk in and see if they have rooms...reservations mean nothing to them.

  • Stayed March 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask 10sCoach about SpringHill Suites Austin Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, CA
Top Contributor
130 reviews 130 reviews
Reviews in 69 cities Reviews in 69 cities
95 helpful votes 95 helpful votes
“Better bargain than most in the Round Rock area”
4 of 5 stars Reviewed 2 February 2011

This SpringHill Suites offers the standard product -- a "suite" type room, free internet, free morning breakfast, 24 hour exercise room. It is comparably priced to the Courtyard, Hilton Garden Inn, Holiday Inn and others located in the area, but I like it because of the larger room size, fairly clean rooms, and friendly and efficient staff. The morning breakfast is free and has lots of the standard stuff; pastries and toast, cereals, yogurt/fruit, and something hot like sausages, bacon, and funny eggs. Waffles as well.
Probably the only "downer" for some people would be the absence of a on site restaurant, although they do a great job for the free breakfast. However, there are many restaurants within walking distance of the place. As a suite, your room includes a small fridge and microwave along with a nice desk area and sink. For business travelers, this is a fine place. If you stay there, try to get a room facing away from I35, to get a quiet place.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ECL about SpringHill Suites Austin Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Contemporary Design, Great Value”
5 of 5 stars Reviewed 16 December 2010

Loved the contemporary spin on design at this hotel. Rooms were very large, bed was comfy. Ceiling fan in work/kitchen area was nice touch. Very large couch in sitting area. Sink, microwave, refrigerator were nice to have. Front desk staff was very friendly. Beds were comfy, as always.

Would definitely return!

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask crazyzeus1 about SpringHill Suites Austin Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
“GREAT CUSTOMER SERVICE...”
5 of 5 stars Reviewed 16 November 2010

We recently stayed at the SpringHill Suites in Round Rock and I am so impressed that I will defintely stay next time I am in the Austin area and refer my friends here too! The evening manager, Ron, offered wonderful service by being very friendly and helpful as we checked in. We ended up checking in a little before midnight from late night traveling and due to sporting events in the area the hotel was PACKED! Adults and kids were everywhere in the 1st floor of the hotel and management was there to watch and ensure of everyone's safety. As expected the breakfast hour was BUSY!! Families everywhere!! But luckily for all of us the evening manager and staff where on hand to take care of our needs. Not only did they extend breakfast so everyone could have a chance to eat but the manager ended up having waffle batter all over is uniform from trying to help with the breakfast hour. BIG props to Ron, he is truly an asset to this company!! Thanks for the wonderful experience.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LPC0808 about SpringHill Suites Austin Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex UK
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“All good”
4 of 5 stars Reviewed 1 May 2010

We travelled with our two kids who were 11 and 9 - suite was roomy enough for us all and everyday housekeeping looked after us

staff at front desk were informative and helpful

Breakfast was a good choice of the usual stuff, but more of it

We would go back tomorrow

Stayed December 2008, travelled with family
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Ask Romfordman about SpringHill Suites Austin Round Rock
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Additional Information about SpringHill Suites Austin Round Rock

  • Springhill Suites Round Rock
Address: 2960 Hoppe Trail, Round Rock, TX 78681
Price range (per night):* INR6,447 - 7,837

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