This hotel has bed bugs, one of the guys working at the front desk was very attentive and asked if I'd like to be moved to a different room after discovering the bugs. I told him yes and, I was moved directly across the hall, at this point I did not feel comfortable staying in a hotel room directly across from a room that had bedbugs so I went back down to the front desk, and informed a different guy that I'd be changing hotels and I'd like a refund. At that point he said he'd have to call his manager, so he did, and very rudely acted as if bed bugs were no big deal and I was making a big deal out of nothing. Finally after talking to the manager he said he would give me a refund. This hotel needs to take some responsibility for the infestation in their hotel and not just pretend as if the bugs do not exist.

we were tired from driving all day, got a room here, suprisingly it was hugh, very clean and had everything we needed like microwave and fridge. free breakfast was great. staff was very friendly, we give this hotel thumbs up.

We decided to stay for one night to do some Christmas shopping in the Prime Outlet Mall in Round Rock, Texas. For the price of a regular room in other hotels we stayed in a room with refrigerator, microwave oven, sitting area, etc. The hotel and room were very clean and the attention and service were first class. We are planning on going back to Round Rock next year and will definitely stay at the Comfort Suites.

This was very nice. The room was clean, comfortable, and very roomy. Price was reasonable. Staff was very friendly and accomodating. We will certainly stay there each time we visit Round Rock!