on 11/ 22/2008 at around 10:40pm, my husband went to the front desk to get a room for someone for two nights. he said the lady at the front desk would not acknowledge him at all and even looked up at him and went to her computer to look busy. he then proceeded to tap his fingers on the desk, when she looked up at him once more then went back to doing what she was doing. I have heard bad things about this place before, but Im glad we got to see it for ourselves. management needs to let their employees know how important it is to greet everyone who walks in their doors, no matter how many stars you have assigned to your hotels. because of this, we ended up housing them at the residence inn just up I35. first impressions mean alot and this place failed.

Stayed here for a night during the end of June '07 for the sole purpose of shopping at the nearby Premium Outlet Centre at Round Rock. We booked the place that same morning with the rate of $64.99 plus tax. Usually about 10 bucks cheaper if booked earlier. Check-in was smooth at a small reception desk. Entry to my room, which was a Standard Queen Bedroom was from the back of the building with an access card. Parking is free within the vicinity, with ample space.
The place looks quite shabby and old. Stairs were stained, corridors smelled.. well, musty.

Room has kitchen ammenities. Shower area is small as you can see in the pictures.
My husband and I had some skin itch that night and thought the covers were the cause of it. We used our own bath towels and toiletries.

Light sleepers may have a problem with staying here. We could hear thudding sounds from outside the room and above it.

The Premium Outlets are on the opposite side of the road, about 5-6 miles away (less than 10 mins drive).

We've stayed at one of the Extended Stay in Austin in September 2006 and the place was bigger and cleaner than this one. But.. we encounted a roach in the room then.

Greetings,
We normally stay at this hotel every year for our family reunion.
This year there was a new manager at the property, seemed like the staff was not as friendly or comfortable. We enjoyed the old manager and fel more at home. We had heard that the company was sold, so maybe that was the change.

We were very impressed by this hotel that we stayed at one night. It was clean and the staff were very friendly. For the price it was a bargain. I would definitely stay here again!