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Comfort Suites – reviews, photos

2.5 of 5
801 Byron Nelson Blvd, Roanoke, TX 76262
Hotel amenities
Comfort Suites
Ranked #3 of 4 hotels in Roanoke
3.5 of 5 stars 10 Reviews
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10 reviews from our community

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Traveller rating
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    5
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    2
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Date Rating
Lake Villa, IL
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great for our stay”
4 of 5 stars Reviewed 15 October 2011

We have stayed here three times while visiting relatives in Keller, and have found the rooms to be clean, large, and comfortable. Granted, the hotel is not within walking distance of anything, but downtown Roanoke is coming to life quite nicely and only a few minutes by car. We've also found it to be the only hotel from which we can easily find our relative's house. (Ft. Worth can be confusing.) My only nit pick would be that two of the times we stayed here, the spa (outside) was not functional. Once it was freezing, and this time it was broken. Other than that, it's been a perfect place for us, with very lovely staff and good breakfasts.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hitchin, UK
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“What you see is what you get!”
5 of 5 stars Reviewed 30 July 2011

We stayed here four days while visiting family in nearby Keller, so we weren’t looking for a romantic hideaway or a spa! What we got was exactly what we wanted though, a large, clean functional room with a king bed and all we needed and more – kitchenette unit and so on. The hotel is pretty new, and they seem to be assiduous in keeping it up and so the website pictures represent it very well. The air con is individual units under the window, so a bit noisy, but then it was 104 degrees outside. The staff were very friendly and accommodating, breakfast was a simple buffet style. Lobby coffee is ad lib 24 hrs. If you want a very clean and comfortable business-like hotel, we would definitely recommend it.

For nearby restaurants, go to the Prairie House on 377 – never disappointing – and for diner breakfasts (all day) you can’t beat the Dove Creek Cafe, also on 377. It’s a 1960’s time warp – great characters!

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fayetteville, AR
Top Contributor
67 reviews 67 reviews
Reviews in 49 cities Reviews in 49 cities
39 helpful votes 39 helpful votes
“Seemed Great: But ? ? ?”
4 of 5 stars Reviewed 28 December 2010
1
person found this review helpful

I was looking for an economical hotel on the north side of the Dallas-Ft. Worth area. This place filled the bill. The price was great. The only downer seemed to be that it was located a couple of miles from the Interstate. I found it easily even though it was located in the middle of nowhere.
The room seemed to be excellent, but we found little bugs. We complained and were immediately given another room. This one was fine.
The breakfast was above average, but they ran out of food and did not replenish it.

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Taunton, Massachusetts
1 review
“Do not eat breakfast at this place !”
1 of 5 stars Reviewed 2 November 2010

I recently stayed at the Comfort Suites in Roanoke Tx. I have to let you know of my dissatisfaction with the breakfast set up for that morning.

There were several items that were poor/ subpar:

• hair in the ice where the yogurt was
• no milk
• batter for the waffles was bad (not mixed correctly and did not taste good when cooked)
• no juices
• grease on the handles for hot item
• waffle maker look like it had not been cleaned in months

When I pointed out some of these items I got no response. They had no milk / juice. There was a lack of concern and quality. I travel often enough but this setup was the worst I had seen in a while. I pay good money for this room / breakfast and I am very dissatisfied.

I emailed the Comfort Suite management about my experience with no response.

I travel to Fort Worth area enough but I will make sure that my colleagues will know not to stay at the Comfort Suites in Roanoke.

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“The worst Comfort Suites I have ever stayed at”
1 of 5 stars Reviewed 31 August 2010

I am typically a huge fan of Comfort Suites, but would not recommend this one.

Off to a rough start when upon arrival in the heat of a Texas summer, the A/C in the room was not on - not at all. Room was stifling, and took a couple of hours to even become bearable. So much for arriving and getting some rest. Others in our party had the same experience, so it wasn't just one room.

Rooms were very worn. Hot tub and pool were filthy. Breakfast was picked over to the point of almost non-existence, and one person was staffing front desk and attempting to handle breakfast room. Reservations were messed up. At one point (in the middle of the day) had to literally wake up front desk clerk to ask a question. Very disappointing stay.

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Comfort Suites

  • Comfort Suites Roanoke
  • Roanoke Comfort Suites
Address: 801 Byron Nelson Blvd, Roanoke, TX 76262
Price range (per night):* INR6,114 - 6,336

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