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Hawthorn Suites Dallas Richardson – reviews, photos

2.5 of 5
250 Municipal Drive, Richardson, TX 75080
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Hawthorn Suites Dallas Richardson
Hawthorn Suites Dallas Richardson
Hawthorn Suites Dallas Richardson
Hawthorn Suites Dallas Richardson
Hawthorn Suites Dallas Richardson
Hawthorn Suites Dallas Richardson
Ranked #13 of 19 hotels in Richardson
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    3
    4
    3
    6
Date Rating
Oklahoma City, OK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Place to avoid!”
2 of 5 stars Reviewed 14 November 2011

For years I would stay at this location or the Galleria whenever I had overnight business in the north Dallas area. I will admit I had not stayed at the Municipal Drive location in the past five or more years, but I expected the accommodations to be in accordance to the Hawthorn and Wyndam name.

The first room (#215) I was given had a terrible smell and the desk clerk offered me room #115 in another building. The desk chair arms were worn, the sofa needed cleaning, the tub drained slow, the carpet strips at the entry and bathroom were hazardous to bare toes and the frig was noisy. The past "full plate" hot breakfast is a thing of the past. They do offer breakfast, but It doesn't compare with their previous spread.

Oh yes, I pre-paid and could not get a refund. Otherwise I would have gone to another location. My check-in date was 11.11.11 and check-out was early on 11.12.11.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask tourmaster1 about Hawthorn Suites Dallas Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Good Value for Money”
4 of 5 stars Reviewed 28 October 2011

After refusing a very small room for big bucks at Holiday Inn Richardson TX, we found Hawthorn Suites around the corner, for much less money and with much more room. We had a full kitchenette with microwave and fridge, a large loungeroom and a comfortable bed with a clean roomy bathroom. Breakfast was included as was a light dinner (Mon -Thursday) and wifi and parking was free. We had 3 days here and ended up saving over $200 on the cost of the holiday Inn for the same period. Richardson is close to large shopping centres and a 20 min drive into Dallas downtown.

Room Tip: Ground floor rooms are best when travellimg by car so loading/unloading bags is less of a chore. Thi...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask happytraveller2576 about Hawthorn Suites Dallas Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copperas Cove, Texas, United States
1 review
“Let down but not totally”
2 of 5 stars Reviewed 10 October 2011

The first room was okay at first glance. The second floor bedroom had no air conditioner nd the ice maker didnt work, and the toilet seat almost slide me to the floor. So the next morning we were moved to another room. Again it was okay at first glance. The ice makd in the refrigrator did not work again and this time there were no dishes.one 3 quart pot and a frying pan. It was supposed to be a non smoking room but it was full of smoke. Old smoke in the drapes and on the old furniture (one love seat with a tear on the arm). The Hispanic clean up crew was lazy and didn't speak or read English. I wonder how they got thier jobs. The people next to our room cooked every day using curry, tumeric and all of the other spices o the west and they made my husband's eyes and face burn. The office staff was nice enough but they lie when they sat they will send someone to put a pipe in the freezer to make ice. We had to go to the office if we wanted ice; by the time we got back to the roomwith the ice it had started to melt so we would have to break it up by beating it with the frying pan for there were no kitchen tools tere to use. Will I stay here again ==doubt it

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bonnie_812 about Hawthorn Suites Dallas Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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3 helpful votes 3 helpful votes
“Run Away”
1 of 5 stars Reviewed 3 October 2011

I stayed at this property on October 1-October 3, 2011. The pictures are very miss leading. When I arrived the room was not clean. Dirty towels were left for us to pick up. The amenties that this hotel says it has is a lie. The Pictures look good. Holes in the furniture, no hot water,, dirty dishes, cups, plates, no wi-fi. I found out this use to be a apartment complex. And the owners turned it into a hotel. And put the Wynham name on it. This place is a bad relection for Wynham hotels every where. No iron. I put sheets on the furniture because it didnt want to sit on it. Thats how bad this place is. The buffet breakfast is horrible. Cold eggs, no meat ....... I am sure by now you get the point. Run the other way. And for $100 dollars a night. This place is a joke. Someone should shut it down.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask tmerritt about Hawthorn Suites Dallas Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
3 helpful votes 3 helpful votes
“Not one good thing I can say about this property!”
1 of 5 stars Reviewed 22 August 2011
3
people found this review helpful

Dead bugs...soilded linens...unhelpful staff. As a person who travels on business on a weekly basis, I didn't think quality and service like this existed in 2011. What a rude awakening I had on this trip. Wyndham should be ashamed to have their name associated with this property. It seems like this property has turned into an "extended stay" property, as my "neighbors" seemed to be congragating outside the buildings. It was very intimidating and felt extremely unsafe. Do youself a favor...spend $10 a night more and stay elsewhere. You will save yourself from a sleepless night and several more nights of nightmares that will follow.

  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Travis K about Hawthorn Suites Dallas Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hawthorn Suites Dallas Richardson

  • Hawthorn Suites Richardson
  • Richardson Hawthorn Suites
Address: 250 Municipal Drive, Richardson, TX 75080
Price range (per night):* INR4,280 - 6,836

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