For years I would stay at this location or the Galleria whenever I had overnight business in the north Dallas area. I will admit I had not stayed at the Municipal Drive location in the past five or more years, but I expected the accommodations to be in accordance to the Hawthorn and Wyndam name.
The first room (#215) I was given had a terrible smell and the desk clerk offered me room #115 in another building. The desk chair arms were worn, the sofa needed cleaning, the tub drained slow, the carpet strips at the entry and bathroom were hazardous to bare toes and the frig was noisy. The past "full plate" hot breakfast is a thing of the past. They do offer breakfast, but It doesn't compare with their previous spread.
Oh yes, I pre-paid and could not get a refund. Otherwise I would have gone to another location. My check-in date was 11.11.11 and check-out was early on 11.12.11.
- Hawthorn Suites Richardson
- Richardson Hawthorn Suites
