We booked our stay one day in advance and we had no problems doing so. We went straight to the Hooks game and then out to eat and checked in about 12pm. The lady at the front desk, Jackie, was very friendly and courteous. When we asked for a late check out, we were granted it without question. We ended up extending our stay at the last minute and the Front desk Manager, Sam, was very understanding and helpful. We asked for alot and they made every concession to insure our satisfaction. We were asking for pool towels left and right, we woke up at 9:55 and asked them to leave the breakfast out a few extra minutes to give us time to get downstairs and make some waffles. When we asked for things like toothpaste, bandaids, extra conditioner, we were given whatever we needed. The most important thing to us is cleanliness and safety, and every where in the hotel met our strict criteria. The room was very clean, from the bathroom to beds to the smell of the air when we first walked in. This hotel actually has a temperature setting for the air conditioning the way you have at home. The Pool area was very clean and well kept. One very big surprise was the behind the scenes staff. The lady in the breakfast area was very nice in helping me with my young children, even offering to change the TV in the eating area from political hoopla to cartoons which made a huge impact on them. The housekeeping staff were very professional and a pleasure to interact with. Everybody spoke english so there were no language barriors. The front desk lady we had the most interaction with was Karen, and she played the most important role in making our stay a very pleasurable experience. She said she had only been working there for about four weeks and I would say that she was an excellent acquisition. The entire staff was very friendly and professional. The entire hotel was very CLEAN and well kept. I tip my hat to whoever manages this hotel because they obviously understand that the people they hire our their greatest asset. The hotel is about one mile from the bridge that leads to the downtown district of Corpus Christi. We wanted to stay in a two story hotel for safety reasons and this hotel was very safe and modernized. It was family friendly and did not have the ritzy bussiness type atmosphere. We will be back to Corpus Christi again and there is no way we would stay anywhere else. We got every thing we wanted here for a lower price than the competition.