I had read these reviews before I left on a day trip to Port Aransas and thought I was prepared for rudeness when I walked into the Rock Cottages. Rudeness is not the way I would describe the manager of the Rock Cottages. He is EXTREMELY short tempered, easily offended, and ignorant of proper motel edict.
Here is my story: My husband and I went to Port Aransas for a day trip to check out hotels for our long vacation we’re planning next month and we wanted to have the perfect hotel. I had a list of places and the Rock Cottages IS the cheapest on the island. When we arrived everything was book, but we weren’t staying the night. When I walked into the Rock Cottage’s office I talked to the manager and asked him about the nights we would be staying while my husband was browsing the brochure rack. I then asked if there was any way we could perhaps see a room we would be renting. His nasty response was, “Do you not know how to read sign.” Which I had read (it said no vacancy). I was dumbfounded. I had not expected such a vicious response. Usually if a customer hasn’t checked in yet, the manager could at least let us just LOOK into the room. Even so a simple “no”, would have been fine. But no, things escalated from here. My husband heard the comment and told the manager to watch his attitude. And the manager yelled at him, “What you can’t read sign!” At this point my husband looked at ME and said,” Forget this (profanity here), let’s get out of here.” The manager heard this and started yelling to “(Profanity)… his mother!” This started a yelling match between my husband and the manager. The manager was practically coming over the desk shouting profanities shaking one hand at us, but I noticed he still had one hand under the counter. I believe he had his hand on some kind of weapon. At this point I was pushing my husband out the door to leave. My husband was so angry we went to talk to a police officer who said that they are always called out there because of difficulties between the manager and the customers.
We will never stay at this motel and I hope that my story aids you in choosing to find the right place for you on your trip. Thanks.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC