Don't send any business associates or customer, much less your friends to this place. My wife and I stayed here for our anniversary and definitely will never return.
We checked in and went to our room which was dirty with trash and used toiletries. This is because it was already occupied! So we had to get another room which the hotel staff wasn't sure if would was occupied... checking in at your own risk.
Also, there was a corporate party occurring and we could not find any parking. After circling the hotel a few times we managed to beat a few other cars to space that opened up.
Oh, did I mention the toilet didn't flush which caused the room to smell like the experience....Enough said?
DW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
Dear David W.,
Thank you for staying with NYLO and for providing feedback. My apologies for the service hiccups you experienced during your anniversary visit. Our goal is to provide every guest with a comfortable, fun and defect free stay. We’re delighted and honored that our hotel is a popular destination to celebrate special occasions, and we hope you’ll consider us for a future visit. Feel free to contact us if we can ever be of service.
Kindest Regards,
Maegan Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC