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NYLO Plano at Legacy – reviews, photos

3.5 of 5
8201 Preston Road, Plano, TX 75024
Hotel amenities
NYLO Plano at Legacy
NYLO Plano at Legacy
NYLO Plano at Legacy
NYLO Plano at Legacy
NYLO Plano at Legacy
NYLO Plano at Legacy
Ranked #6 of 34 hotels in Plano
4.0 of 5 stars 197 Reviews
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197 reviews from our community

What travellers say about this hotel
  • Very comfortable(6)
  • Rooms are clean(4)
  • Will definitely stay(3)
  • Concrete wall(3)
  • Free bottled(3)
Traveller rating
    104
    38
    18
    22
    15
Only show reviews for Family (8) | Couples (86) | Business (67)
Date Rating
Dallas
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great Boutique Hotel with art appeal”
4 of 5 stars Reviewed 19 January 2012

Love the NYLO Lofts - very unique hotel. We held our office Holiday party here. Everyone loved the rooms - loft style with great large windows. Rooms have complimentary water and Kuerig coffee/tea makers. The food was great, the drinks were great and I love the outside fire place. We felt like we were all on vacation even though we were simply a few miles from home. I would recommened NYLO.

Room Tip: On their website it says they will provide dog beds for your pets if you left yours at home :) love...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JNWARD about NYLO Plano at Legacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Plano at Legacy, responded to this review
4 May 2012
Greetings JNWARD,

Thank you for taking the time to post your review with NYLO Plano at Legacy on TripAdvisor. We are happy to you that you and your colleagues enjoyed their visit with us and everyone had a wonderful time during the event!

We hope to see you again in the near future, and always feel free to contact us directly if we can ever be of future service.

Stay Unique,
Maegan Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McKinney, Texas
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Cool hangout spot, very modern”
4 of 5 stars Reviewed 18 January 2012

This hotel seems to be set up for people to drink and/or host an event at. A night to get away for a momantic evening and meet other people. The atmoshpere is very interesting to experience and a fun have a special night. We had out company xmas party here for about 50 people and the acommodated us nicely. A very unique palce. Me and my wife enjoyed it.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Keister99 about NYLO Plano at Legacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Plano at Legacy, responded to this review
4 May 2012
Good Day Keister99,

Thank you for taking the time to post your review with us on TripAdvisor. We are very pleased to hear that you and your wife enjoyed your time at your companies event at NYLO Plano at Legacy!

We hope to see you again in the near future, and always feel free to contact us directly should you ever need future service.

Stay Unique,
Maegan Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, Texas
1 review
“NOGO @ NYLO”
1 of 5 stars Reviewed 15 January 2012

Don't send any business associates or customer, much less your friends to this place. My wife and I stayed here for our anniversary and definitely will never return.

We checked in and went to our room which was dirty with trash and used toiletries. This is because it was already occupied! So we had to get another room which the hotel staff wasn't sure if would was occupied... checking in at your own risk.

Also, there was a corporate party occurring and we could not find any parking. After circling the hotel a few times we managed to beat a few other cars to space that opened up.

Oh, did I mention the toilet didn't flush which caused the room to smell like the experience....Enough said?

DW

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask David W about NYLO Plano at Legacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Plano at Legacy, responded to this review
10 February 2012
Dear David W.,

Thank you for staying with NYLO and for providing feedback. My apologies for the service hiccups you experienced during your anniversary visit. Our goal is to provide every guest with a comfortable, fun and defect free stay. We’re delighted and honored that our hotel is a popular destination to celebrate special occasions, and we hope you’ll consider us for a future visit. Feel free to contact us if we can ever be of service.

Kindest Regards,
Maegan Smith
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1 review
“Stay away!! This is not a hotel, but a 5 story nightclub.”
1 of 5 stars Reviewed 6 January 2012

I am here in my 4th floor room hearing "party in the USA" and "sexy and I know it" blaring from the pool so loud I can hear every word. Called front desk, they assured me it would stop...at 1am!!!

If you are over 30, this is NOT the place for you.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Okfbref about NYLO Plano at Legacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Plano at Legacy, responded to this review
10 January 2012
Thank you for staying with NYLO. This past weekend the area hosted the NCAA Division 1 college football championship game, and our hotel hosted the Sam Houston State University pre-game pep rally and party on Friday night. While the majority of our guests participated in the festivities, our apologies for the disturbance this caused you. Our lounge was open until 1 a.m., though we did turn down the courtyard speakers at about 10:30 p.m., so hopefully you were able to rest shortly after your post to Trip Advisor. Our goal is to provide every guest with a fun and relaxing stay, and we hope for the opportunity to provide this for you - should your travels return you to the North Dallas area. It will be our pleasure to accommodate you in a loft not facing the courtyard.
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Shreveport, Louisiana, USA
1 review
“What a hotel!”
5 of 5 stars Reviewed 6 January 2012

This was my first time at NYLO in Plano and it completely exceeded every one of my expectations. My wife and I spent New Years Eve at the bar in the hotel at NYLO and I must say it was beyond belief. The staff treated us like royalty and the setup was beyond belief! There was a huge jumbotron set up outside with tables, two outside bars, a hot dog stand, and even lights that really made you feel like you were attending a members only elite celebration in the heart of New York. The food and drinks were outstanding and you never had to wait. I've attended plenty of New Years Eve parties and this is one party and hotel I cannot wait to go back to!!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dustin A about NYLO Plano at Legacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Plano at Legacy, responded to this review
4 May 2012
Greeting Dustin A,

Thank you for taking the time to post your feedback with us on TripAvisor. We are very pleased to hear that you enjoyed your time at our NYE event at NYLO Plano at Legacy and we hope to see you again at this year's event! Thank you for all your kind words regarding our associates, please be assured that I have forward your kudos to the team!

We look forward to seeing you again in the near future, and always feel free to contact us directly if we can ever be of future service.

Stay Unique,
Maeagan Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about NYLO Plano at Legacy

  • Nylo Hotel Plano
  • Nylo Plano
Address: 8201 Preston Road, Plano, TX 75024
Price range (per night):* INR6,263 - 12,582

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